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<blockquote data-quote="llamedos" data-source="post: 3523646" data-attributes="member: 162"><p style="text-align: center"><strong><span style="font-size: 18px">New Aftersales & Warranty Manager</span></strong></p> <p style="text-align: center"><strong><span style="font-size: 18px"></span></strong></p> <p style="text-align: center"><strong><span style="font-size: 18px">appointed by Claydon</span></strong></p> <p style="text-align: center"></p> <p style="text-align: center"></p> <p style="text-align: center">[ATTACH=full]475886[/ATTACH] </p> <p style="text-align: center"></p> <p style="text-align: center"></p> <p style="text-align: center">Robert Shepherd, After Sales Manager, Claydon, with Oliver Claydon, Operations Director</p> <p style="text-align: center"></p> <p style="text-align: center">-------------------------------------------------------</p> <p style="text-align: center"></p> <p style="text-align: center"></p> <p style="text-align: center"></p> <p style="text-align: center">Rapidly increasing sales of its products throughout the world have led UK agricultural machinery manufacturer Claydon to appoint Robert Shepherd as Aftersales & Warranty Manager.</p> <p style="text-align: center"></p> <p style="text-align: center"></p> <p style="text-align: center"></p> <p style="text-align: center">A key position within this fast-growing company’s senior management team, the role will further enhance Claydon’s reputation for superb customer service and aftersales support for its highly-regarded range of Hybrid Drills, Straw Harrows, TerraStar light cultivators and Cambridge Rolls. Now operating on farms in over 30 countries, they are thoroughly proven in all climatic conditions, soil types and crops.</p> <p style="text-align: center"></p> <p style="text-align: center"></p> <p style="text-align: center"></p> <p style="text-align: center">Reporting to Oliver Claydon, Operations Director, Robert will support the company’s sales, production and design teams using the comprehensive knowledge and experience he has gained with machinery manufacturers and agricultural dealerships in the UK and overseas during the last 35 years. Within the new role, Robert’s responsibilities include all aspects of aftersales service and training, from commissioning new machines to working with dealers and staff to ensure they are fully conversant with Claydon products and adhere to the company’s high standards.</p> <p style="text-align: center"></p> <p style="text-align: center"></p> <p style="text-align: center"></p> <p style="text-align: center">Raised on the Shepherd family’s 800-acre farm in Essex, which was sold in the 1970s, Robert’s first job was as an apprentice with agricultural engineers Blyth & Pawsey in Saffron Walden, Cambridgeshire, which he joined in 1979. By working in all the company’s departments, Robert gained a broad understanding of agricultural engineering and after attaining his City & Guilds qualification worked as a fitter on all types of machinery but specialised in drills, sprayers and spreaders.</p> <p style="text-align: center"></p> <p style="text-align: center"></p> <p style="text-align: center"></p> <p style="text-align: center">It was while with Blyth & Pawsey that Robert’s connection with Claydon started, because in the 1980s he was responsible for fitting the Yield-O-Meter, the product on which Claydon was founded, to more than half of all the Claas combines which the dealership sold.</p> <p style="text-align: center"></p> <p style="text-align: center"></p> <p style="text-align: center"></p> <p style="text-align: center">In 1994, Robert was head-hunted by Lely UK to become Territory Service Manager - South, working with customers and dealers throughout the South of England. After two years, he was tasked with establishing a completely new business within the Lely Group, Lely Welger Recycling Engineering, which expanded rapidly. During his time with the business Robert travelled extensively throughout Europe, Scandinavia and the Baltic States as part of a role which involved sales and service. Robert subsequently became International Sales Manager for Lely Aircon B.V., another Lely Group business.</p> <p style="text-align: center"></p> <p style="text-align: center"></p> <p style="text-align: center"></p> <p style="text-align: center">Robert states: “I had been looking for a new challenge within a smaller, flexible, customer-focused business which would also involve greater contact with dealers and customers. Claydon is a fast-growing, very adaptable company with a strong focus in these areas and I look forward to building on the solid base which has already been established.</p> <p style="text-align: center"></p> <p style="text-align: center"></p> <p style="text-align: center"></p> <p style="text-align: center">“Coming from a farming background, then working in a dealership and for a manufacturer I completely understand all the aspects of customer service and support which are required in an agricultural environment. As machinery becomes larger, seasonal output expectations increase and with farmers under enormous pressure at key times high-quality service and aftersales support are vital. My objective is to take this aspect of Claydon’s business to the next level, enabling dealers to get the most from the Claydon franchise and owners of Claydon equipment to get the most from their investment.</p> <p style="text-align: center"></p> <p style="text-align: center"></p> <p style="text-align: center"></p> <p style="text-align: center">“Claydon have an excellent range of high-quality products which provide farmers with significant financial and agronomic benefits, so there is enormous potential for growth. As the key point of contact for all aspects of aftersales and warranty support within Claydon I will ensure that customers and dealers receive the service they expect and deserve. It is great to be part of a ‘can-do’ team where everyone has some connection with farming, understands what farmers need and the pressures they face, and strives to deliver better products and services.”</p> <p style="text-align: center"></p> <p style="text-align: center">[ATTACH=full]475888[/ATTACH] </p> <p style="text-align: center"></p> <p style="text-align: center">Robert, who is 53, lives with his wife and their two daughters in Cambridgeshire. He will divide his time between the Claydon factory at Wickhambrook in Suffolk, dealers and customers throughout the UK and in overseas markets.</p></blockquote><p></p>
[QUOTE="llamedos, post: 3523646, member: 162"] [CENTER][B][SIZE=5]New Aftersales & Warranty Manager appointed by Claydon[/SIZE][/B] [ATTACH=full]475886[/ATTACH] Robert Shepherd, After Sales Manager, Claydon, with Oliver Claydon, Operations Director ------------------------------------------------------- Rapidly increasing sales of its products throughout the world have led UK agricultural machinery manufacturer Claydon to appoint Robert Shepherd as Aftersales & Warranty Manager. A key position within this fast-growing company’s senior management team, the role will further enhance Claydon’s reputation for superb customer service and aftersales support for its highly-regarded range of Hybrid Drills, Straw Harrows, TerraStar light cultivators and Cambridge Rolls. Now operating on farms in over 30 countries, they are thoroughly proven in all climatic conditions, soil types and crops. Reporting to Oliver Claydon, Operations Director, Robert will support the company’s sales, production and design teams using the comprehensive knowledge and experience he has gained with machinery manufacturers and agricultural dealerships in the UK and overseas during the last 35 years. Within the new role, Robert’s responsibilities include all aspects of aftersales service and training, from commissioning new machines to working with dealers and staff to ensure they are fully conversant with Claydon products and adhere to the company’s high standards. Raised on the Shepherd family’s 800-acre farm in Essex, which was sold in the 1970s, Robert’s first job was as an apprentice with agricultural engineers Blyth & Pawsey in Saffron Walden, Cambridgeshire, which he joined in 1979. By working in all the company’s departments, Robert gained a broad understanding of agricultural engineering and after attaining his City & Guilds qualification worked as a fitter on all types of machinery but specialised in drills, sprayers and spreaders. It was while with Blyth & Pawsey that Robert’s connection with Claydon started, because in the 1980s he was responsible for fitting the Yield-O-Meter, the product on which Claydon was founded, to more than half of all the Claas combines which the dealership sold. In 1994, Robert was head-hunted by Lely UK to become Territory Service Manager - South, working with customers and dealers throughout the South of England. After two years, he was tasked with establishing a completely new business within the Lely Group, Lely Welger Recycling Engineering, which expanded rapidly. During his time with the business Robert travelled extensively throughout Europe, Scandinavia and the Baltic States as part of a role which involved sales and service. Robert subsequently became International Sales Manager for Lely Aircon B.V., another Lely Group business. Robert states: “I had been looking for a new challenge within a smaller, flexible, customer-focused business which would also involve greater contact with dealers and customers. Claydon is a fast-growing, very adaptable company with a strong focus in these areas and I look forward to building on the solid base which has already been established. “Coming from a farming background, then working in a dealership and for a manufacturer I completely understand all the aspects of customer service and support which are required in an agricultural environment. As machinery becomes larger, seasonal output expectations increase and with farmers under enormous pressure at key times high-quality service and aftersales support are vital. My objective is to take this aspect of Claydon’s business to the next level, enabling dealers to get the most from the Claydon franchise and owners of Claydon equipment to get the most from their investment. “Claydon have an excellent range of high-quality products which provide farmers with significant financial and agronomic benefits, so there is enormous potential for growth. As the key point of contact for all aspects of aftersales and warranty support within Claydon I will ensure that customers and dealers receive the service they expect and deserve. It is great to be part of a ‘can-do’ team where everyone has some connection with farming, understands what farmers need and the pressures they face, and strives to deliver better products and services.” [ATTACH=full]475888[/ATTACH] Robert, who is 53, lives with his wife and their two daughters in Cambridgeshire. He will divide his time between the Claydon factory at Wickhambrook in Suffolk, dealers and customers throughout the UK and in overseas markets.[/CENTER] [/QUOTE]
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