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Computers & IT
HP and their OnSite Warranty.
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<blockquote data-quote="JeepJeep" data-source="post: 6559388" data-attributes="member: 60660"><p>Anybody had the pleasure of using their OnSite Warranty Repair service? And what was the experience?</p><p></p><p>Had 2 Issues now due to the laptop seemingly being built quite frankly utter sh!t... Both Mouse Pad area Frame related</p><p></p><p>First issue was fixed after 2 or 3 no show appointments.</p><p></p><p>Second one the Engineer arrived on the day scheduled but they'd give him the wrong parts and identified what needed fixing and re raised the case.</p><p></p><p>It's been 4 weeks now... Loads of schedules then cancellations and finally the excuse that the parts have not arrived or have been sent another depot which was too far for the engineer. They must think we live in Cuckooland.</p><p></p><p>It'll be the last HP Product I buy.. Previous Toshiba Machine fell to bits after 6-7+ years without a glitch... and the HP Printer was sh!t aswell thinking back.</p></blockquote><p></p>
[QUOTE="JeepJeep, post: 6559388, member: 60660"] Anybody had the pleasure of using their OnSite Warranty Repair service? And what was the experience? Had 2 Issues now due to the laptop seemingly being built quite frankly utter sh!t... Both Mouse Pad area Frame related First issue was fixed after 2 or 3 no show appointments. Second one the Engineer arrived on the day scheduled but they'd give him the wrong parts and identified what needed fixing and re raised the case. It's been 4 weeks now... Loads of schedules then cancellations and finally the excuse that the parts have not arrived or have been sent another depot which was too far for the engineer. They must think we live in Cuckooland. It'll be the last HP Product I buy.. Previous Toshiba Machine fell to bits after 6-7+ years without a glitch... and the HP Printer was sh!t aswell thinking back. [/QUOTE]
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