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Computers & IT
HP and their OnSite Warranty.
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<blockquote data-quote="JeepJeep" data-source="post: 6569925" data-attributes="member: 60660"><p>5 Weeks in... <img src="data:image/gif;base64,R0lGODlhAQABAIAAAAAAAP///yH5BAEAAAAALAAAAAABAAEAAAIBRAA7" class="smilie smilie--sprite smilie--sprite44" alt=":banghead:" title="Bang Head :banghead:" loading="lazy" data-shortname=":banghead:" /></p><p></p><p>Parts for North Wales Post code get sent to Derby not the Chester hub.. Now why it's not possible to send from Derby to Chester on 24hour I don't know. I've stuff arriving inside 48hours from the US most days..</p><p></p><p>So 2 lots of parts sent to Derby.. uncollected - returned. Case Closed.</p><p></p><p>Few Shitty emails to the Repair Contractors and a call to HP and engineer visits.. with the wrong parts. <img src="data:image/gif;base64,R0lGODlhAQABAIAAAAAAAP///yH5BAEAAAAALAAAAAABAAEAAAIBRAA7" class="smilie smilie--sprite smilie--sprite44" alt=":banghead:" title="Bang Head :banghead:" loading="lazy" data-shortname=":banghead:" /><img src="data:image/gif;base64,R0lGODlhAQABAIAAAAAAAP///yH5BAEAAAAALAAAAAABAAEAAAIBRAA7" class="smilie smilie--sprite smilie--sprite44" alt=":banghead:" title="Bang Head :banghead:" loading="lazy" data-shortname=":banghead:" /><img src="data:image/gif;base64,R0lGODlhAQABAIAAAAAAAP///yH5BAEAAAAALAAAAAABAAEAAAIBRAA7" class="smilie smilie--sprite smilie--sprite44" alt=":banghead:" title="Bang Head :banghead:" loading="lazy" data-shortname=":banghead:" /><img src="data:image/gif;base64,R0lGODlhAQABAIAAAAAAAP///yH5BAEAAAAALAAAAAABAAEAAAIBRAA7" class="smilie smilie--sprite smilie--sprite44" alt=":banghead:" title="Bang Head :banghead:" loading="lazy" data-shortname=":banghead:" /></p><p></p><p>Orders what's needed and a couple of other bits due to damage from being apart 5 times in 11 months... </p><p></p><p>Next day Engineer arrives with half the correct parts... Final Part Ordered from Downtown Bombay. Leaves only later to find with it having no functioning keyboard.</p><p></p><p>HP and your Onsite Contractors... you need a kick up the ringer. Total Disgrace.</p></blockquote><p></p>
[QUOTE="JeepJeep, post: 6569925, member: 60660"] 5 Weeks in... :banghead: Parts for North Wales Post code get sent to Derby not the Chester hub.. Now why it's not possible to send from Derby to Chester on 24hour I don't know. I've stuff arriving inside 48hours from the US most days.. So 2 lots of parts sent to Derby.. uncollected - returned. Case Closed. Few Shitty emails to the Repair Contractors and a call to HP and engineer visits.. with the wrong parts. :banghead::banghead::banghead::banghead: Orders what's needed and a couple of other bits due to damage from being apart 5 times in 11 months... Next day Engineer arrives with half the correct parts... Final Part Ordered from Downtown Bombay. Leaves only later to find with it having no functioning keyboard. HP and your Onsite Contractors... you need a kick up the ringer. Total Disgrace. [/QUOTE]
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