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John Deere reducing dealerships
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<blockquote data-quote="JP1" data-source="post: 7392964" data-attributes="member: 54"><p>Love this ^^^^^^^^</p><p></p><p>Reps either think Customer Relations Management is just a spy for Management that means their bonus / sale / margin / relationship can be pillaged / abused / sold on or it's wondertech that helps them keep organised in managing timely responses to pre-qualified / identified opportunities (Call me repeatedly at the right time even if it's a long time forward)</p><p></p><p>Management think that sitting behind a desk viewing "activity" or conversion rates only comes by anally monitoring CRM</p><p></p><p></p><p></p><p></p><p></p><p></p><p></p><p>The truth is CRM can keep your memory served better, be efficient and timely with what you do and how you do it. It can have back files for technical data or just remind you when his Son's Graduation date is ..........</p><p></p><p></p><p></p><p>Often the best outcome might be to recruit and encourage a good relationship builder and honest consultative sales person , give him the tools and help to do the job, ask open questions, insist in good USEFUL data being recorded in a CRM, regular coffee chats or calls and both get in the car to go see a proper prospect when invited and appropriate</p><p></p><p>Win win win</p><p></p><p></p><p>But then many Ag businesses also think reps are ten a penny just as much as some farmer customers do</p></blockquote><p></p>
[QUOTE="JP1, post: 7392964, member: 54"] Love this ^^^^^^^^ Reps either think Customer Relations Management is just a spy for Management that means their bonus / sale / margin / relationship can be pillaged / abused / sold on or it's wondertech that helps them keep organised in managing timely responses to pre-qualified / identified opportunities (Call me repeatedly at the right time even if it's a long time forward) Management think that sitting behind a desk viewing "activity" or conversion rates only comes by anally monitoring CRM The truth is CRM can keep your memory served better, be efficient and timely with what you do and how you do it. It can have back files for technical data or just remind you when his Son's Graduation date is .......... Often the best outcome might be to recruit and encourage a good relationship builder and honest consultative sales person , give him the tools and help to do the job, ask open questions, insist in good USEFUL data being recorded in a CRM, regular coffee chats or calls and both get in the car to go see a proper prospect when invited and appropriate Win win win But then many Ag businesses also think reps are ten a penny just as much as some farmer customers do [/QUOTE]
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John Deere reducing dealerships
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