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Water Plus So Very Trying?
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<blockquote data-quote="ste" data-source="post: 6399890" data-attributes="member: 271"><p>Can't stand them, have gone back to paper billing as their web system is so use less. Meter only read every 6 months at the most and it doesn't coinside with a bill so all bills end up with some sort of estimates on them.</p><p></p><p>Ended up with a big bill last quarter due to the above and a red bill sent out by post (was still on paperless at the time) Sorted it out and paid it, 2 days after paying had a phone call from them threatening disconnection as unpaid bill!!! Turns out one department doesn't talk to the other and the treats dept hasn't got access to the latest information.</p><p></p><p>Severn Trent we're a lot better as they read it every 6 months and sent the bill according to that reading, and we paid on receipt of the bill.</p></blockquote><p></p>
[QUOTE="ste, post: 6399890, member: 271"] Can't stand them, have gone back to paper billing as their web system is so use less. Meter only read every 6 months at the most and it doesn't coinside with a bill so all bills end up with some sort of estimates on them. Ended up with a big bill last quarter due to the above and a red bill sent out by post (was still on paperless at the time) Sorted it out and paid it, 2 days after paying had a phone call from them threatening disconnection as unpaid bill!!! Turns out one department doesn't talk to the other and the treats dept hasn't got access to the latest information. Severn Trent we're a lot better as they read it every 6 months and sent the bill according to that reading, and we paid on receipt of the bill. [/QUOTE]
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Water Plus So Very Trying?
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