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<blockquote data-quote="flipper" data-source="post: 4393652" data-attributes="member: 78116"><p>At the start, there was a lot of support as they were trying to push them though problem's were slow to getting resolved, units coming off, race not working properly to name a few. There was the support from the dealership but we have felt from the start they have not had full support from GEA. We found problems got resolved by kicking shins, each time this was the case and in the end certain problems were very simple to resolve, speaking to the right person in the first place would have solved a lot of grief but i am unsure if the right person would be there. We had visits from GEA one being over two years ago now where the person had commented on a certain farmer having problems, he mentioned that we will work with him but if he goes against us we are bigger than him! That came from someone relatively high up within GEA, he was being serious. A year 18months ago i was contacted by another Mione farmer and that’s when we first found out of other people's problems. I feel there is a big push for the monobox. There are too many flaws with mione, and we continually have large invoices coming in each month with problems new and old. I feel GEA would be happy for us to go to the wall but if we do it quietly. We made an ill informed decision based on what we were told, investing a huge amount of money. It has caused a lot of stress for my family. We are in a similar position as many other Mione farmers at the minute in how we deal with it so i imagine GEA has a large sh*t list and we are well up it. I imagine until they are happy with the monobox and the dealer support they will limit where they are putting them, there will have been lessons learnt from it's predecessor and a steep learning curve having gone through, i fear we may be the casualties of that. There are monoboxes going out our neck of the woods i am hoping they have got it right this time.</p></blockquote><p></p>
[QUOTE="flipper, post: 4393652, member: 78116"] At the start, there was a lot of support as they were trying to push them though problem's were slow to getting resolved, units coming off, race not working properly to name a few. There was the support from the dealership but we have felt from the start they have not had full support from GEA. We found problems got resolved by kicking shins, each time this was the case and in the end certain problems were very simple to resolve, speaking to the right person in the first place would have solved a lot of grief but i am unsure if the right person would be there. We had visits from GEA one being over two years ago now where the person had commented on a certain farmer having problems, he mentioned that we will work with him but if he goes against us we are bigger than him! That came from someone relatively high up within GEA, he was being serious. A year 18months ago i was contacted by another Mione farmer and that’s when we first found out of other people's problems. I feel there is a big push for the monobox. There are too many flaws with mione, and we continually have large invoices coming in each month with problems new and old. I feel GEA would be happy for us to go to the wall but if we do it quietly. We made an ill informed decision based on what we were told, investing a huge amount of money. It has caused a lot of stress for my family. We are in a similar position as many other Mione farmers at the minute in how we deal with it so i imagine GEA has a large sh*t list and we are well up it. I imagine until they are happy with the monobox and the dealer support they will limit where they are putting them, there will have been lessons learnt from it's predecessor and a steep learning curve having gone through, i fear we may be the casualties of that. There are monoboxes going out our neck of the woods i am hoping they have got it right this time. [/QUOTE]
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