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Isuzu D-Max Warranty Issues - Never Again
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<blockquote data-quote="D14" data-source="post: 6313808" data-attributes="member: 49382"><p>I think half the problem with Isuzu is that nobody is actually dealing with Isuzu other than the importer International Motors (IM). So if you had a problem with a Ford for example and the dealer couldn't/wouldn't sort it you could complain directly to Ford UK. With Isuzu you can only get as far as IM who I believe to be the problem as they certainly were with our issue. Isuzu themselves won't hear of any of these issues so IM authorise any warranty jobs and our solicitor suspected that their import deal probably did not have favourable terms with regards to warranties so it ended up with IM carrying some of the cost. They then try it on it appears with every single customer, trying to wiggle out of the cost themselves as all that does is effect their shareholders and bottom line.</p><p>As already mentioned we won't ever have another Isuzu again unless Izuzu create a proper UK company themselves.</p></blockquote><p></p>
[QUOTE="D14, post: 6313808, member: 49382"] I think half the problem with Isuzu is that nobody is actually dealing with Isuzu other than the importer International Motors (IM). So if you had a problem with a Ford for example and the dealer couldn't/wouldn't sort it you could complain directly to Ford UK. With Isuzu you can only get as far as IM who I believe to be the problem as they certainly were with our issue. Isuzu themselves won't hear of any of these issues so IM authorise any warranty jobs and our solicitor suspected that their import deal probably did not have favourable terms with regards to warranties so it ended up with IM carrying some of the cost. They then try it on it appears with every single customer, trying to wiggle out of the cost themselves as all that does is effect their shareholders and bottom line. As already mentioned we won't ever have another Isuzu again unless Izuzu create a proper UK company themselves. [/QUOTE]
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Isuzu D-Max Warranty Issues - Never Again
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