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Main stealers again
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<blockquote data-quote="Cowabunga" data-source="post: 3348996" data-attributes="member: 718"><p>I think you'll find that the terms and conditions of the warranty and extended warranty are clearly laid out in documentation you had with the vehicle. When I bought the Shogun in 1987 and the Isuzu in 1993, the three year warranty was one year from the manufacturer and the other two from an insurance warranty with more conditions and exclusions. </p><p></p><p>They probably can't reclaim the cost of an intercooler for your vehicle. Genuinely. Unless they can get some 'goodwill' payment or cheat and hide it under some other person's warranty for a less than three year old vehicle, they and you are stuffed. More and more manufacturers are getting wise to dealers helping their customers by reallocating parts to younger vehicles for this kind of reason though, and many parts will have a serial number which must be provided and will be checked against that vehicle's build sheet. While it saves some money in the short term for manufacturers to police the system strictly, it stuffs up the relationship between customer and dealer very often, and ultimately loses sales. But since most brands are doing the same thing, people are just circulating around the dealer pool and ultimately the same number of vehicles are being sold, only to less loyal customers.</p><p>That's what comes of easy sales I'm afraid. If sales were very hard to come by, they would prioritise real customer satisfaction and loyalty much more at headquarter policy-making level.</p></blockquote><p></p>
[QUOTE="Cowabunga, post: 3348996, member: 718"] I think you'll find that the terms and conditions of the warranty and extended warranty are clearly laid out in documentation you had with the vehicle. When I bought the Shogun in 1987 and the Isuzu in 1993, the three year warranty was one year from the manufacturer and the other two from an insurance warranty with more conditions and exclusions. They probably can't reclaim the cost of an intercooler for your vehicle. Genuinely. Unless they can get some 'goodwill' payment or cheat and hide it under some other person's warranty for a less than three year old vehicle, they and you are stuffed. More and more manufacturers are getting wise to dealers helping their customers by reallocating parts to younger vehicles for this kind of reason though, and many parts will have a serial number which must be provided and will be checked against that vehicle's build sheet. While it saves some money in the short term for manufacturers to police the system strictly, it stuffs up the relationship between customer and dealer very often, and ultimately loses sales. But since most brands are doing the same thing, people are just circulating around the dealer pool and ultimately the same number of vehicles are being sold, only to less loyal customers. That's what comes of easy sales I'm afraid. If sales were very hard to come by, they would prioritise real customer satisfaction and loyalty much more at headquarter policy-making level. [/QUOTE]
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