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<blockquote data-quote="Headless chicken" data-source="post: 7133615" data-attributes="member: 2582"><p>Windscreen wiper stopped working on our telehandler so I rang the main dealer to come out and sort it. We have got a really decent independent but he’s swamped and would likely need it for a couple days by the time he gets parts etc so main dealer it is.</p><p></p><p>they come out and rectify the fault, hefty bill follows. Maybe a week( might well be less!) after the original fault being fixed it stops again. Ring up very apologetic and put them come again. Once again another hefty bill.</p><p></p><p>now obviously the part cost are the parts cost, my question is do I have a leg to stand on to argue that they should’ve done a better job the first time and therefor it’s a bit raw to charge me mileage and extra labour the second time I am assuming that a degree of labour would’ve been shared ie taking covers off etc etc</p></blockquote><p></p>
[QUOTE="Headless chicken, post: 7133615, member: 2582"] Windscreen wiper stopped working on our telehandler so I rang the main dealer to come out and sort it. We have got a really decent independent but he’s swamped and would likely need it for a couple days by the time he gets parts etc so main dealer it is. they come out and rectify the fault, hefty bill follows. Maybe a week( might well be less!) after the original fault being fixed it stops again. Ring up very apologetic and put them come again. Once again another hefty bill. now obviously the part cost are the parts cost, my question is do I have a leg to stand on to argue that they should’ve done a better job the first time and therefor it’s a bit raw to charge me mileage and extra labour the second time I am assuming that a degree of labour would’ve been shared ie taking covers off etc etc [/QUOTE]
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