Mechanic charges

[Headless chicken]

Windscreen wiper stopped working on our telehandler so I rang the main dealer to come out and sort it. We have got a really decent independent but he’s swamped and would likely need it for a couple days by the time he gets parts etc so main dealer it is.

they come out and rectify the fault, hefty bill follows. Maybe a week( might well be less!) after the original fault being fixed it stops again. Ring up very apologetic and put them come again. Once again another hefty bill.

now obviously the part cost are the parts cost, my question is do I have a leg to stand on to argue that they should’ve done a better job the first time and therefor it’s a bit raw to charge me mileage and extra labour the second time I am assuming that a degree of labour would’ve been shared ie taking covers off etc etc

 

[Fendt516profi]

Have they fixed the same fault ? Is there a underlying problem that's causing it fail could they be out a 3rd time.

 

[Headless chicken]

Have they fixed the same fault ? Is there a underlying problem that's causing it fail could they be out a 3rd time.

I’ll have to scour the invoice again but I think it was two separate things that went wrong. I guess I’m just pee'd off that we’re paying a chunk of money for them to not even think

 

[Fendt516profi]

Yes had a pipe blow out of crimp under cab of tractor rung dealer told them exactly which pipe it was they came out with wrong fitting. I made a point of asking if they'd be thinking of charging for the 2nd lot of traveling.

 

[Thick Farmer]

The wiper on one of my telehandlers stopped working a few years ago. I now don’t use the wiper and it hasn’t been a problem.

 

[vantage]

I’ll have to scour the invoice again but I think it was two separate things that went wrong. I guess I’m just pee'd off that we’re paying a chunk of money for them to not even think

Sh!t happens! I think you’ll have to pay up, we’ve had similar. ( Not a wiper though.)

 

[f0ster]

if it was working when he left it is unfortunate that it fail again for a different fault, if only he had a crystal ball.

 

[kiwi pom]

Different fault, that wasn't active at the same time as the original, you'll have to pay.
If it was an existing fault that caused the initial failure, you may have an argument as to why they didn't check to see what had caused the problem.

 

[Pennine Ploughing]

Just take a hammer and knock the window out, no need for a wiper then

 

[startinghandle]

Has wiper been left on when not raining ?

 

[Farmer_Joe]

Have a crack your self what you got to lose?
If you combine the bills how much crop have you to sell to pay them surely it worth a go for something simple like a wiper motor.

there’s plenty of helpful people on here if you list the fault and get stuck

 

[betweenthelines]

It's the mileage charges that wind me up. For all you know, they might have only travelled an extra five miles to your place but they charge the full whack.

What if you just say to come when they're in the area?