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Farming Forward
Family and Farming
Supporting an elderly relative
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<blockquote data-quote="Dry Rot" data-source="post: 7226386" data-attributes="member: 4505"><p>I have taken this up with staff and put in a complaint. How stupid for an audiology department to insist on telephone calls only and refuse to use email. They are actually required to make "reasonable provision" for people's disabilities under the Equality Act 2006 as I remind them at every opportunity. But I suppose we must make allowances in the current circumstances.</p><p></p><p>The latest bit of nonsense is having to send the little yellow log book in if we need more deaf aid batteries. That is fine for those who can drive or have easy access to the postal service, but not so sensible for those who live miles from the nearest post box and have a problem using the postal service.</p></blockquote><p></p>
[QUOTE="Dry Rot, post: 7226386, member: 4505"] I have taken this up with staff and put in a complaint. How stupid for an audiology department to insist on telephone calls only and refuse to use email. They are actually required to make "reasonable provision" for people's disabilities under the Equality Act 2006 as I remind them at every opportunity. But I suppose we must make allowances in the current circumstances. The latest bit of nonsense is having to send the little yellow log book in if we need more deaf aid batteries. That is fine for those who can drive or have easy access to the postal service, but not so sensible for those who live miles from the nearest post box and have a problem using the postal service. [/QUOTE]
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Family and Farming
Supporting an elderly relative
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