Forums
New posts
Forum list
Search forums
What's new
New posts
New resources
Latest activity
Trending Threads
Resources
Latest reviews
Search resources
FarmTV
Farm Compare
Search
Tokens/Searches
Calendar
Upcoming Events
Members
Registered members
Current visitors
New Resources
New posts
Log in
Register
What's new
Search
Search
Search titles only
By:
New posts
Forum list
Search forums
Menu
Log in
Register
Navigation
Install the app
Install
More options
Contact us
Close Menu
Forums
Farm Business
Agricultural Matters
Water Supplier
JavaScript is disabled. For a better experience, please enable JavaScript in your browser before proceeding.
You are using an out of date browser. It may not display this or other websites correctly.
You should upgrade or use an
alternative browser
.
Reply to thread
Message
<blockquote data-quote="Two Tone" data-source="post: 6279874" data-attributes="member: 44728"><p>We had a formal agreement (on paper) with Severn Trent about our NRTS (non return to sewer) charge being only 15% of the used water, because 85% was used by livestock or the sprayer. Only 15% goes to the house, calculated by the volume used per person living in it, which I think is 150 litres/head/day.</p><p></p><p>It took me 2 years to get that agreement and only after we refused to pay any water bills for those 2 years did they start to take us seriously. After they agreed, we forced them to backdate our claim 6 years plus interest.</p><p></p><p>When Water-plus took over, they conveniently forgot about that agreement. It took us about a year to realise this and by then we had overpaid by £1,350.</p><p>Water-plus are in fact a joint venture between Severn Trent (the wholesaler) and United Utilities.</p><p></p><p>If you were formerly a United Utilities customer, Water-plus would send you a NRTS claim form. They sent one to us, which I filled in and returned to them. They then said they shouldn’t have sent it to us because we were a former Severn Trent customer, not a former United Utilities customer.</p><p>Now they say we must at our own expense fit another approved meter to the farm house, showing how much it uses, which is then returned to the sewer.</p><p></p><p>Stuff that!</p><p></p><p>Guess who isn’t paying any water bills until they sort it out?</p><p>It’s the only way anybody will get them to do something about it.</p><p>From previous experience, it’ll be about another year from now before it gets sorted!</p></blockquote><p></p>
[QUOTE="Two Tone, post: 6279874, member: 44728"] We had a formal agreement (on paper) with Severn Trent about our NRTS (non return to sewer) charge being only 15% of the used water, because 85% was used by livestock or the sprayer. Only 15% goes to the house, calculated by the volume used per person living in it, which I think is 150 litres/head/day. It took me 2 years to get that agreement and only after we refused to pay any water bills for those 2 years did they start to take us seriously. After they agreed, we forced them to backdate our claim 6 years plus interest. When Water-plus took over, they conveniently forgot about that agreement. It took us about a year to realise this and by then we had overpaid by £1,350. Water-plus are in fact a joint venture between Severn Trent (the wholesaler) and United Utilities. If you were formerly a United Utilities customer, Water-plus would send you a NRTS claim form. They sent one to us, which I filled in and returned to them. They then said they shouldn’t have sent it to us because we were a former Severn Trent customer, not a former United Utilities customer. Now they say we must at our own expense fit another approved meter to the farm house, showing how much it uses, which is then returned to the sewer. Stuff that! Guess who isn’t paying any water bills until they sort it out? It’s the only way anybody will get them to do something about it. From previous experience, it’ll be about another year from now before it gets sorted! [/QUOTE]
Insert quotes…
Verification
Post reply
Forums
Farm Business
Agricultural Matters
Water Supplier
This site uses cookies to help personalise content, tailor your experience and to keep you logged in if you register.
By continuing to use this site, you are consenting to our use of cookies.
Accept
Learn more…
Top