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What does working order mean?
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<blockquote data-quote="AgriLinc" data-source="post: 7029042" data-attributes="member: 12208"><p>Afternoon, for the avoidance of doubt, we are the supplier of said sprayer. The customer was given the option of buying it “sold as seen without a test” or “tested and checked” and with a price difference of £350, the customer opted for “Sold as seen” cheaper price.</p><p></p><p>The sprayer had been winter prepared and had all the nozzles removed, spray-line joints disconnected and filter removed. These did not get put with the sprayer, and have been mislaid. Our Bad.</p><p></p><p>We have been organising replacements with our sprayer spares suppliers and yesterday forwarded the itemised quote from the supplier directly to the customer so that he could check quantities and part numbers so there was nothing missed. This has been misinterpreted as a request for the customer to pay for them. We had no intention of charging for them, as discussed with the customer on the phone today.</p><p></p><p>Although we sold the Sprayer “as seen without a test” and could technically wriggle out of this, we are helping the customer to get it complete, at our cost. We are currently waiting on a reply to our email from yesterday so we can get the required parts dispatched.</p><p></p><p>I trust this clears up and clarifies a few questions.</p></blockquote><p></p>
[QUOTE="AgriLinc, post: 7029042, member: 12208"] Afternoon, for the avoidance of doubt, we are the supplier of said sprayer. The customer was given the option of buying it “sold as seen without a test” or “tested and checked” and with a price difference of £350, the customer opted for “Sold as seen” cheaper price. The sprayer had been winter prepared and had all the nozzles removed, spray-line joints disconnected and filter removed. These did not get put with the sprayer, and have been mislaid. Our Bad. We have been organising replacements with our sprayer spares suppliers and yesterday forwarded the itemised quote from the supplier directly to the customer so that he could check quantities and part numbers so there was nothing missed. This has been misinterpreted as a request for the customer to pay for them. We had no intention of charging for them, as discussed with the customer on the phone today. Although we sold the Sprayer “as seen without a test” and could technically wriggle out of this, we are helping the customer to get it complete, at our cost. We are currently waiting on a reply to our email from yesterday so we can get the required parts dispatched. I trust this clears up and clarifies a few questions. [/QUOTE]
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What does working order mean?
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