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Who's finding the NHS very hard work??????
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<blockquote data-quote="honeyend" data-source="post: 6635430" data-attributes="member: 23108"><p>I have been on both sides of the blanket in the NHS as a nurse and a patient, and unfortunately where as the technical has progressed on my recent hospital admissions there certainly is an attitude that if I am not allocated to care for you basically I will ignore you. </p><p> I am prepared to cut people slack when they are busy, but when they do not keep you informed, tell lies, give you drugs without informed consent, and then give you drugs that you react to even though you have refused them, you do wonder what the hell is going on. I was seriously ill and I ended up using a phone to record what I was given My family and I were not told what was wrong with me and what they were treating me for by a doctor, its was a dietician. </p><p></p><p> There is a huge amount of butt covering going on with paperwork and a system called datex, which a system where mistakes and near misses are recorded. I think the only time its really ever used is when they want to get rid of someone, which is rare because they are so short of staff. </p><p> The processes they have put in place have so gummed up the system the process, usually carried out on a computer, that it has become all about the process management not the patient. That's because of that magic word audit, and on electronic records its easier to see whats not been done. I have yet to see anyone check that what is in the record to see what actually was done, but then how can any patient know what they were supposed to have been given if they can not check the prescription? </p><p></p><p> To get round the claim they employ too many managers, they employ nurses as managers, who have no training in management, its virtually impossible to work out who is actually in charge of the shift. </p><p> I once did a shift where I was told by the senior nurse that the ward did not needed to be managed, this was a ward where you could go to the loo and the patient in the bed space you had been allocated had been replaced, with no information given. You can be allocated four bed spaces which may not seem much, but the shunting of patients goes on day and night, my highest turnover in a bed space was four, that was on a ward not in A&E.</p><p></p><p> I would think I am a grumpy but my daughter who is also a nurse says the same, she spends her spare time getting people out of bed, who have not been out of bed since admission and they wonder why they can not walk safely when they want them to be discharged, which is her role. A nice management role, which entails filling in a lot of paperwork, then chasing people, including doctors who can not be bothered to read the patients notes.</p><p> My friend who had a serious RTA and had her whole leg pinned, has just come off Tramadol after many years. She has had terrible withdrawal problems which have gone on for months, says if they had been honest that the pain would not go away or be controlled she would have never have taken them.</p><p></p><p>So my advice is think of them as the vet, you want a proper answer, I have found the magic words are formal complaint.</p></blockquote><p></p>
[QUOTE="honeyend, post: 6635430, member: 23108"] I have been on both sides of the blanket in the NHS as a nurse and a patient, and unfortunately where as the technical has progressed on my recent hospital admissions there certainly is an attitude that if I am not allocated to care for you basically I will ignore you. I am prepared to cut people slack when they are busy, but when they do not keep you informed, tell lies, give you drugs without informed consent, and then give you drugs that you react to even though you have refused them, you do wonder what the hell is going on. I was seriously ill and I ended up using a phone to record what I was given My family and I were not told what was wrong with me and what they were treating me for by a doctor, its was a dietician. There is a huge amount of butt covering going on with paperwork and a system called datex, which a system where mistakes and near misses are recorded. I think the only time its really ever used is when they want to get rid of someone, which is rare because they are so short of staff. The processes they have put in place have so gummed up the system the process, usually carried out on a computer, that it has become all about the process management not the patient. That's because of that magic word audit, and on electronic records its easier to see whats not been done. I have yet to see anyone check that what is in the record to see what actually was done, but then how can any patient know what they were supposed to have been given if they can not check the prescription? To get round the claim they employ too many managers, they employ nurses as managers, who have no training in management, its virtually impossible to work out who is actually in charge of the shift. I once did a shift where I was told by the senior nurse that the ward did not needed to be managed, this was a ward where you could go to the loo and the patient in the bed space you had been allocated had been replaced, with no information given. You can be allocated four bed spaces which may not seem much, but the shunting of patients goes on day and night, my highest turnover in a bed space was four, that was on a ward not in A&E. I would think I am a grumpy but my daughter who is also a nurse says the same, she spends her spare time getting people out of bed, who have not been out of bed since admission and they wonder why they can not walk safely when they want them to be discharged, which is her role. A nice management role, which entails filling in a lot of paperwork, then chasing people, including doctors who can not be bothered to read the patients notes. My friend who had a serious RTA and had her whole leg pinned, has just come off Tramadol after many years. She has had terrible withdrawal problems which have gone on for months, says if they had been honest that the pain would not go away or be controlled she would have never have taken them. So my advice is think of them as the vet, you want a proper answer, I have found the magic words are formal complaint. [/QUOTE]
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Who's finding the NHS very hard work??????
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