extortionate margin .

Wings on my sleeve · Feb 3, 2023

Phoned main dealer for a price on a gas strut for cab door £56 , found identical on Web for £16.
Phoned another company for damper kit for seat, they quoted £57. Pointed out the company on google search below them was £45 we will match that then.
And both these companies excuse was "everything's gone up" sharks everywhere.

Dave W · Feb 3, 2023

Wings on my sleeve said:
Phoned main dealer for a price on a gas strut for cab door £56 , found identical on Web for £16.
Phoned another company for damper kit for seat, they quoted £57. Pointed out the company on google search below them was £45 we will match that then.
And both these companies excuse was "everything's gone up" sharks everywhere.

Why would you go to main dealer for a generic party in first place.
I make a living repairing machinery and can find 90% off parts I need without using main dealer

ACEngineering · Feb 3, 2023

Wings on my sleeve said:
Phoned main dealer for a price on a gas strut for cab door £56 , found identical on Web for £16.
Phoned another company for damper kit for seat, they quoted £57. Pointed out the company on google search below them was £45 we will match that then.
And both these companies excuse was "everything's gone up" sharks everywhere.

The thing that you all forget is the dealer isnt the only one having to make a margin out of the part, there are often 2 or 3 more people before them which is why alot of parts end up so high. Its not the case for all parts but certainly anything thats bought in.

Cowabunga · Feb 3, 2023

Some parts have come down in price. About 5 years ago the water pump failed on one of my NH skid steer loaders. Was quoted £600 + VAT for it. Sourced one from the USA for £35, which was more like it, but with customs and £39 postage and packing it ended up costing about £100.

Last week the second identical skid steer loader’s water pump failed. Was now quoted ‘only’ £500. Was offered a generic pump for ‘only’ £250, which is probably an American sourced Chinese made pump with a more than generous mark-up. I went for this, because I need the machines working at this time of year with minimal downtime.

Should make it clear that these are dead simple 2.0 litre diesel engines, much as you’d find in a 1980’s Vauxhall Astra or similar.

ford 7810 · Feb 3, 2023

Wings on my sleeve said:
Phoned main dealer for a price on a gas strut for cab door £56 , found identical on Web for £16.
Phoned another company for damper kit for seat, they quoted £57. Pointed out the company on google search below them was £45 we will match that then.
And both these companies excuse was "everything's gone up" sharks everywhere.

I fitted a sparex gas strut on a valtra door it certainly wasn’t as strong and didn’t last long either but it would be half the price.it need new rear window stunts over 9000 hours on original but haven’t priced any yet. is there any particular brand better than others?

balerman · Feb 3, 2023

This has always been the case.For generic parts a little Googling can pay off handsomely,very few bolted on parts are made by the machine manufacturer.Look for the makers name,very often they will sell you parts direct or you may need to go through an agent.Most of these bits can be had for a tiny percentage of the main agent ‘genuine’ part price.

egbert · Feb 3, 2023

ACEngineering said:
The thing that you all forget is the dealer isnt the only one having to make a margin out of the part, there are often 2 or 3 more people before them which is why alot of parts end up so high. Its not the case for all parts but certainly anything thats bought in.

I accept that everyone has to make a living, and a dealer has to maintain premises and you'd like to think, a stock to carry.
But in this day and age, when the parts aren't on the dealers shelf in the first place, and he's simply ordering them online like we can ourselves, the dealer is asking to get dropped.
No doubt the dealer then makes less money, and tries to make the difference up somewhere else.

It's regrettable, but I suspect main brand dealers are woefully behind the times on this.
I'm running a telehandler which has a number of generic/bought in components from the engine to the axles.
Brake components sourced direct are half the price.
Trackrod ends are 25% their price!
Main dealer is now my very last port of call, and hence I have zero relationship with them. they don't seem to care

balerman · Feb 3, 2023

I try to strike a balance,I think it’s important to have a good relationship with your dealer otherwise you can’t expect them to help you out when you’re in a hole.

daveydiesel1 · Feb 3, 2023

Im needing new 1s for back window on a fendt. They are stabilus. Where to get the best price on these as previous experience of vapormatic etc is theyr pure rubbish

David. · Feb 3, 2023

Might be worth speaking to SGS for gas struts.

clbarclay · Feb 3, 2023

If you buy from a dealer some of that extra cost should be ensuring it is actually the right spec and quality. You can still pay a lot for that, but then some pattern parts do take the pee on quality.

It does get annoying when the dealer part isn't actually the same as the original. I had that a few times on a Deere where a new water pump of light cluster needs additional parts to actually replace the original.

Highland Mule · Feb 3, 2023

Gas struts should have a strength marked on then (Newtons?) as well as a length etc. Worth checking that you've got the right one, if fitting a different brand.

Boomerang · Feb 3, 2023

Dave W said:
Why would you go to main dealer for a generic party in first place.
I make a living repairing machinery and can find 90% off parts I need without using main dealer

I'd already sourced the cheaper one was curious what dealer would charge as he's down road . As it happens he would have to order , we will see how good the ones I've sourced are but at that price I can have 2 more .

Boomerang · Feb 3, 2023

balerman said:
I try to strike a balance,I think it’s important to have a good relationship with your dealer otherwise you can’t expect them to help you out when you’re in a hole.

You are correct , I've rang dealer service guy on occasion, I've known him years, last time I had an issue,i asked to send a fitter, he said are you sure you want to do that it's £85hour, he then talked me through the several solutions to my problem , and fortunately he managed to solve my issues with some expert guidance over phone.

Universe · Feb 3, 2023

As above, ensure the correct strength is fitted

Boomerang · Feb 3, 2023

ford 7810 said:
I fitted a sparex gas strut on a valtra door it certainly wasn’t as strong and didn’t last long either but it would be half the price.it need new rear window stunts over 9000 hours on original but haven’t priced any yet. is there any particular brand better than others?

I've got a couple of sparex top links for a compact tractor and they aren't great quality , pretty weak infact .
But then they are less than half the price of genuine. Some times you get what you pay for , it's just deciding when to go cheap.

ollie989898 · Feb 3, 2023

If you think parts are expensive you haven't tried Fendt loctite (red) yet. Known to be a risk factor for heart attacks in middle aged males.

cquick · Feb 3, 2023

David. said:
Might be worth speaking to SGS for gas struts.

Bought 4 or 5 struts from SGS a couple of years ago, all have already lost their gas.

daveydiesel1 · Feb 3, 2023

cquick said:
Bought 4 or 5 struts from SGS a couple of years ago, all have already lost their gas.

Thats why im askin about where best to but stabilus as they last well

ACEngineering · Feb 3, 2023

egbert said:
I accept that everyone has to make a living, and a dealer has to maintain premises and you'd like to think, a stock to carry.
But in this day and age, when the parts aren't on the dealers shelf in the first place, and he's simply ordering them online like we can ourselves, the dealer is asking to get dropped.
No doubt the dealer then makes less money, and tries to make the difference up somewhere else.

It's regrettable, but I suspect main brand dealers are woefully behind the times on this.
I'm running a telehandler which has a number of generic/bought in components from the engine to the axles.
Brake components sourced direct are half the price.
Trackrod ends are 25% their price!
Main dealer is now my very last port of call, and hence I have zero relationship with them. they don't seem to care

But main dealers do not set the price, the machine manufacturer tells them the price then factors in a set percentage discount. In some cases main dealer does give up some of there discount to customer some dealers dont and some noughty ones add a bit on the rrp but that's not too often.
Main dealers generally do not source parts anywhere else other than there franchise or sparex/vap etc because often they are set targets to meet and they just not allowed to source randomly from cheapest source or have the time to mess about looking.

If you found it elsewhere cheaper good on you but dont assume the dealer is making anything like the difference you have saved cause in most cases they absolutely are not.

extortionate margin .

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0 %

Up to 25%

25-50%

50-75%

75-100%

100% I’ve had enough of farming!

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