Anyone using BTinternet email account with Outlook from Office 365?

[ollie989898]

For the love of God could you please tell me what settings you are using that let you access this infernal company's email account with your outlook client?

Thanks in advance.

 

[J B]

First one on Google - any use?

BT Email server settings | BT Help

Find out what BT internet email settings you need to use your mobile device with BT Email

www.bt.com

 

[markc]

hi
i am using it here just come forward this week to windows 10 from 7

seems to be working ok shop set up and imported old email from other machine. but i have today just added two g mail accounts.
dont know about settings but could look if i knew what i was looking for

 

[Timbo]

Different settings depending on whether you're using IMAP or POP (you should be using IMAP)

 

[ollie989898]

I've tried all the suggested settings for both IMAP and POP to no avail. Quite why anyone would elect to use BT as an email provider I have no idea but in-laws.

 

[Timbo]

For IMAP
incoming: mail.btinternet.com port 993 Require SPA ticked
outgoing: mail.btinternet.com port 465 SPA unticked. Outgoing SMPT authentication ticked "using same settings as incoming"

 

[ollie989898]

For IMAP
incoming: mail.btinternet.com port 993 Require SPA ticked
outgoing: mail.btinternet.com port 465 SPA unticked. Outgoing SMPT authentication ticked "using same settings as incoming"

I don't have a lot of those options in the setup screen??

 

[Timbo]

I don't have a lot of those options in the setup screen??

You're not in the manual account setup screen then !

 

[ollie989898]

You're not in the manual account setup screen then !

Still no joy @Timbo. I don't have some of the options you have put up?

This is the window I am faced with:

 

[J B]

Still no joy @Timbo. I don't have some of the options you have put up?

This is the window I am faced with:

View attachment 919748

From the link I posted <<Please do NOT enable "secure password authentication" (SPA). It's not needed when you use SSL encryption and won't work. >>

 

[ollie989898]

Thanks for the above. I've been meddling with it for a while now and finally got it to work. I logged into the BT email account in question through my browser so I reckon the account itself was suspended due to inactivity.

 

[wanton dwarf]

Been doing this for years .. have multiple BT email accounts linked to one inbox screen .. I think we don't use 365 though. Use the last desktop client which I think was free.