- Location
- Mid Lincolnshire,UK
When I receive a PDF file from one particular supplier and try and forward it to another family member it changes it to a EML format which he cannot view. Why and how to stop it happening?
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When I receive a PDF file from one particular supplier and try and forward it to another family member it changes it to a EML format which he cannot view. Why and how to stop it happening?
Always read emails on BT web mail before I download them anyway (sort the dross out). From my home email I can access the farms emails and if needed, forward them on. Always worked by clicking forward and clicking "online". Now I get the following message "Sorry your email could not be delivered due to content policy reasons. Please check your message content for URLs, content and subject matter that could be construed as Malware, Spam or Phishing before retrying. (6-1-1-1) ID (5ED9B66122D3AACD) [Err code: 553]". If I click "attachment" it sends as an EML rather than PDF. I repeat seems to only happen with one source of email (Yorkshire Farmers). Is it me or the way they send them?Hmm
Don't know why as we don't know how you read your emails.
Webmail or a program on your PC?
How do you read your PDF's? Acrobat? Edge? or another program?
If you can open the pdf, could you email it from there rather than using your email program?
Pdfs from Kite end up in Thunderbird as Winmail.dat, but are OK online. Our email provider says this is due to a wrong setting in Kite's Outlook somewhereAlways read emails on BT web mail before I download them anyway (sort the dross out). From my home email I can access the farms emails and if needed, forward them on. Always worked by clicking forward and clicking "online". Now I get the following message "Sorry your email could not be delivered due to content policy reasons. Please check your message content for URLs, content and subject matter that could be construed as Malware, Spam or Phishing before retrying. (6-1-1-1) ID (5ED9B66122D3AACD) [Err code: 553]". If I click "attachment" it sends as an EML rather than PDF. I repeat seems to only happen with one source of email (Yorkshire Farmers). Is it me or the way they send them?
But yes I could open the file and send as an attachment.
Pdfs from Kite end up in Thunderbird as Winmail.dat, but are OK online. Our email provider says this is due to a wrong setting in Kite's Outlook somewhere