Hay Farmer
Member
- Location
- Herefordshire
Just used a friend (who has recently started up in business) to fit a small hot water system for a toilet block for me. Normally when employing trades I buy all major materials and just pay labour & consumables etc... I told my friend this, but he said he wanted to buy the hot water kit to increase his business turnover so that he could get a 2nd mortgage on his house. So I said ok....
Didn't discuss labour rates, but he gave a rough quote of £1400 plus vat plus a days labour. We subsequently changed the spec of the system a bit so was expecting to pay bit more.
Received the invoice on Friday, 1hr after he'd sort of finished the job, £2400 inc vat. It turns out he is not registered for vat so I can't claim the vat back on materials. The kit cost £1350 plus vat, I know because it was delivered to my place from the online shop with a detailed delivery note which took me all of 5 mins to price up. His hourly rate is only £15 but he was obviously inexperienced and it took him 2 days to fit it.
I queried the bill and the lack of a vat invoice which he didn't really understand, but paid him anyway in full.
Have had further conversations with him - he thinks I'm unreasonable "because these jobs are usually charged at £4 - 5000 and I've had it at half price
I'm cross because he's stuck £550 markup on the hot water kit, and I can't claim back the £270 vat - all because I did him a favour.
The money's gone and I shan't use him again but am I right to think he's abused my trust or is that "just how businesses work" as he maintains?
Didn't discuss labour rates, but he gave a rough quote of £1400 plus vat plus a days labour. We subsequently changed the spec of the system a bit so was expecting to pay bit more.
Received the invoice on Friday, 1hr after he'd sort of finished the job, £2400 inc vat. It turns out he is not registered for vat so I can't claim the vat back on materials. The kit cost £1350 plus vat, I know because it was delivered to my place from the online shop with a detailed delivery note which took me all of 5 mins to price up. His hourly rate is only £15 but he was obviously inexperienced and it took him 2 days to fit it.
I queried the bill and the lack of a vat invoice which he didn't really understand, but paid him anyway in full.
Have had further conversations with him - he thinks I'm unreasonable "because these jobs are usually charged at £4 - 5000 and I've had it at half price
I'm cross because he's stuck £550 markup on the hot water kit, and I can't claim back the £270 vat - all because I did him a favour.
The money's gone and I shan't use him again but am I right to think he's abused my trust or is that "just how businesses work" as he maintains?