Chris123
Member
- Location
- Shropshire
Completed our Sfi application a few days ago now and would not describe the process as easy at all. There are a lot of compatibility issues that the system will not allow mostly supplements on base options. The help line is mixed spoke to one bloke who was very knowledgeable on the whole thing and seemed to know the scheme inside out, but all they can do with the issues is log them to be sorted down the line. My advise if your on the helpline would be put the phone down and start again if you get the wrong person though as another didn’t even know what the options I was having the problem with were and was no help at all.
I ended up changing options on quite a number of fields due to the issues just to get the application in, rather than miss another months payments. I’ve also left ground out which I couldn’t put alternative options on to hopefully put in a future application.
Think it may be simpler once all the problems have been taken out of the system but I spent far longer putting the application together and on helplines than I had hoped.
Overall I would rate it all as pretty poor given how long the scheme has been in the process of being put together
I ended up changing options on quite a number of fields due to the issues just to get the application in, rather than miss another months payments. I’ve also left ground out which I couldn’t put alternative options on to hopefully put in a future application.
Think it may be simpler once all the problems have been taken out of the system but I spent far longer putting the application together and on helplines than I had hoped.
Overall I would rate it all as pretty poor given how long the scheme has been in the process of being put together