Herd companion log in ??

[Mr Mackay]

Can any of you Herd Companion users access your account at all please?
I am having great difficulty in getting in , and get • Invalid email or password
Have also (as an alternative way in ) asked for a password reminder too (although I know the password 100% ) but it tells me - Error while requesting password reset!
When I enter my other e mail address it says it doesnt recognise that , so I know it must associate the one I am trying - with our account!!
I have tried Chrome as well ,same as Firefox

We wanted the Johnes results from our latest test but wondered if its a problem with the system ?

Thanks

 

[Mr Mackay]

I have somehow missed the NMR IT thread . Probably the answer to my question is in there somewhere

 

[Princess Pooper]

We can get onto herd companion with no problems but I don't think you can enter any data if that is what you usually do.

 

[Mr Mackay]

Just wanted to check the last recording from a couple of weeks ago ,when our recorder asked for a Johnes test .
Thats the way I view the results now , before they would e mail them ,when they felt like it , but now they want us to view on HC ?

I just thought they were up to speed again .

 

[Mr Mackay]

Rang today and had to reset the password ,but back in , even if its not up to date yet !!
Thanks NMR

 

[Princess Pooper]

Rang today and had to reset the password ,but back in , even if its not up to date yet !!
Thanks NMR

there is light at the end of the tunnel, we milk recorded last Thursday, herd companion all up to date and printed pack even arrived this morning! Estimated info from last month yet to be revised /updated though.

 

[sidjon]

Has herd companion crashed again or is it just me?

 

[Scholsey]

Has herd companion crashed again or is it just me?

Herd companion is down more often than a strippers knickers.