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Basically it is phone over the internet rather than a phone line. Most providers will try to sell you a handset that you plug into your router but most have a softphone option where it is just an app on your phone or computer just like Skype. They have call packages much like mobile phone contracts. Because it is internet based you can take a geographical number anywhereCan you explain about Voip?
I work from home or anywhere.. All business is via my mobile. I've an offshoot to my main business about to come to life and dont want either to be associated by the same number.
I've a landline with EE at home which I dont want linked to either business..