MTD authorisation problem

[sheepwise]

Where do I get login code and password to authorise my new compliant program to get my VAT return to HMRC. Have tried government gateway code and password but keep getting error 403 which I am told could be wrong codes being used. I have had email from HMRC confirming I have signed up to use software to submit returns but no login codes or password.

 

[Still Farming]

Have you submitted vat before with these details or totally new to system.
OR new mtd systems maybe?

 

[sheepwise]

Have you submitted vat before with these details or totally new to system.
OR new mtd systems maybe?

New to MTD but submitted online returns for years.

 

[Still Farming]

New to MTD but submitted online returns for years.

Maybe try old log in first again?
Usually they text a code and then enter that?

 

[sheepwise]

Maybe try old log in first again?
Usually they text a code and then enter that?

Done all that, comes up as authorised when I try to lodge return. then error code 403 appears which my software supplier(cashflow manager) says is wrong access codes being used.

 

[Pheasant Surprise]

Where do I get login code and password to authorise my new compliant program to get my VAT return to HMRC. Have tried government gateway code and password but keep getting error 403 which I am told could be wrong codes being used. I have had email from HMRC confirming I have signed up to use software to submit returns but no login codes or password.

You should apply via your HMRC account to get your account activated so that it will accept MTD compliant software returns.

When I did it back in March, I recall the activation on the HMRC side took about one week. You should receive an email from HMRC once the activation is complete. You can’t submit an MTD compliant return until this has been done.

 

[Still Farming]

Or maybe hmrc system down ?

 

[Pheasant Surprise]

Or maybe hmrc system down ?

Goodness only knows, but if the OP follows the process above, he or she ought to be able submit returns once their account has been authorised to do so.

Trying to submit prior to authorisation will not work, nor will using your standard HMRC login credentials.

 

[sheepwise]

You should apply via your HMRC account to get your account activated so that it will accept MTD compliant software returns.

When I did it back in March, I recall the activation on the HMRC side took about one week. You should receive an email from HMRC once the activation is complete. You can’t submit an MTD compliant return until this has been done.

Had the email from HMRC over a week ago.

 

[Pheasant Surprise]

have had email from HMRC confirming I have signed up to use software to submit returns but no login codes or password.

Had the email from HMRC over a week ago.

Which email though? There is an initial “sign up complete” email then a week or so later you get another email with “activation completed”.

You can’t submit using MTD software until you receive the latter email.

If you’re still having issues, your best walking through it with the support people form Cashflow.

 

[sheepwise]

Which email though? There is an initial “sign up complete” email then a week or so later you get another email with “activation completed”.

You can’t submit using MTD software until you receive the latter email.

If you’re still having issues, your best walking through it with the support people form Cashflow.

Thanks, that explains it only had the sign up complete email.

 

[Pheasant Surprise]

Thanks, that explains it only had the sign up complete email.

Yeah just give it a few more days for HMRC to do their ‘thing’ and once fully activated you should get another email, to say as much. Then it should be good to go.