Not another problem !

[Av Gorritt]

Yes , another . Samsung S9 Galaxy , recently changed from "Three" to "Giffgaff" . Not quite as good a coverage perhaps as Three , but the problem that has arisen is , When I get a call , the two buttons , one green and one red - accept or decline show OK but it will not accept the call , no matter whether I just press the green button or "slide " it . Question , is this a phone setting fault or a Giffgaff interference , I should add that this time I haven't altered anything in the settings , but there has been an update on the phone O.S. It's a bit of a pain having to allow the call to go off , and then ring back to the missed call number . Help would be greatly appreciated .

 

[J B]

Presume you've turned it off and on again?

 

[Av Gorritt]

Presume you've turned it off and on again?

Many times - no result though ! Might just try Samsung forum , see what they say , if anything .

 

[Chickcatcher]

What was the better deal from Giffgaff to make you change?

 

[Derrick Hughes]

Ive had countless problems with Galaxy phones . The dreaded water detector on the charge port when its been no where near water , crap battery life . And bixby is like a wasp in ones ear . If i can find somthing better im done

 

[Av Gorritt]

What was the better deal from Giffgaff to make you change?

It wasn't so much the better deal ,as the way "Three" presented an increase in price . "You will be aware that we are entitled to increase your monthly subscription my 2.7 % . we will be charging this from Apl.1st . " Similar to that anyway . It just got my back up the way they did it , plus , they were constantly mithering me with inconsequential notifications . I had been with them for many years and my contract was for a recurring monthly deal . So I just said "Not bloody likely , you're not " and asked for a migration code - and got it . I asked on here for comments - good or bad - about Giffgaff , and they were all good , so I took an £8.00 monthly contract with them - unlimited minutes , and texts , and 2 gig data . That's more than enough for me so I did that . Finish whenever with no termination penalty . Having said all that , I don't think that Giffgaff have just as good coverage as three locally , but I haven't had any problems to really worry about . It was very easy to change , and to keep my old number , and I think I was only off for a VERY short time until they changed the number over . I don't think my inability to accept calls has anything to do with them TBH. I 'm fairly sure it was after a Samsung update . I've just reset my "Call settings " to see if that helped - it didn't - back to the drawing board !

 

[Av Gorritt]

Ive had countless problems with Galaxy phones . The dreaded water detector on the charge port when its been no where near water , crap battery life . And bixby is like a wasp in ones ear . If i can find somthing better im done

I agree wholeheartedly about bixby , but I've never had a problem with water , and I've been through the whole series of Galaxy phones , apart form breaking the screen on a Galaxy "Edge" that was going to cost plenty to replace - Samsung only - local phone people wouldn't touch it . I gave to a lad working here .

 

[Av Gorritt]

To put a solution to the query . I posted on Samsung /Android help forum , and got a speedy reply . Apparently , it's considered wise to clear the phone cache after any upgrade . long press on the phone app button , brings up a menu "clear cache " Did that and dialled myself from the landline - worked like a dream , pressed the green button , and call was accepted immediately . Result!

 

[FARMER22]

To put a solution to the query . I posted on Samsung /Android help forum , and got a speedy reply . Apparently , it's considered wise to clear the phone cache after any upgrade . long press on the phone app button , brings up a menu "clear cache " Did that and dialled myself from the landline - worked like a dream , pressed the green button , and call was accepted immediately . Result!

Where is the phone app button ?[emoji848]

 

[Av Gorritt]

Yes , I wondered that too ! It's the green button on the startup page with a white "phone" icon on it that you press to use your phone ! If you do have any problems with Samsung /Android phones that forum is very good and the "inhabitants" are really helpful .

 

[colhonk]

Just be aware of another problem with them.........If you run over it with a Merlo it ceases to work..permanently