cambsfarmer
Member
Computer with windows 10 will not print. Printer OK as works with laptop, so presumably nothing wrong with printer. Have reloaded printer driver with no effect.If any one has any ideas I would be grateful.,thank you.
Printer will not wok
- Thread starter cambsfarmer
- Start date
Lincs Lass
Member
- Location
- north lincs
Printer might need a firmware update ,,I get messages often for my epson and its not 6 months old
1. Give it the Vulcan death grip (turn it off then back on). Often works as they get confused by WiFi esp if you have it hard wired to one computer then use another wirelessly
2. Try re-installing drivers
3. If nothing works, revert to your thread title and use it as a cooking instrument
2. Try re-installing drivers
3. If nothing works, revert to your thread title and use it as a cooking instrument
J B
Member
- Location
- Shrops/Staffs/Cheshire borders
Make ans model may help?
Wired or wireless?
Wired or wireless?
Cowabunga
Member
- Location
- Ceredigion,Wales
Have a look in your Windows printer queue to see whether you have a document digitally stuck there. If so, cancel it and carry on.
cambsfarmer
Member
Thanks for your help. An automatic update from Microsoft had caused the problem. After being in a queue for an hour,finally got to talk to a Microsoft technician who sorted the problem
Storeman
Member
- Location
- South East Englandshire
You could try the following...
1 Open an elevated command prompt.
2 Enter the commands below into the elevated command prompt one at a time, and press Enter after each command.
net stop spooler
DEL /F /S /Q %systemroot%\System32\spool\PRINTERS\*
net start spooler
3 When finished, you can close the elevated command prompt.
Instructions with screen shot here https://www.tenforums.com/tutorials/90615-reset-clear-print-spooler-windows-10-a.html , scrolldown the page, it's under option 2.
Brilliant thanks for that will try it on afflictied computer in the morning.
Cowabunga
Member
- Location
- Ceredigion,Wales
Can't you still just press Start, Devices and Printers, choose your printer and See What's Printing? Then click Printer in the taskbar and Clear all Documents.
I've not got W10 yet but it worked nearly every time for me on W7. You can choose to clear one document at a time.
The other alternative is to try restarting the computer if the above doesn't work. If all else fails and as a last resort I would follow Storeman's instructions, which is the technical way of doing it, but I'd start with the simplest way possible and go from there, but what do I know, being a W10 virgin.
I've not got W10 yet but it worked nearly every time for me on W7. You can choose to clear one document at a time.
The other alternative is to try restarting the computer if the above doesn't work. If all else fails and as a last resort I would follow Storeman's instructions, which is the technical way of doing it, but I'd start with the simplest way possible and go from there, but what do I know, being a W10 virgin.
cambsfarmer
Member
cambsfarmer
Member
You have exactly the same symptoms as me,sorry ,do not know what Microsoft did, they took remote control of computer.
Cowabunga
Member
- Location
- Ceredigion,Wales
If you have updated W10 in the past week, or if you are considering doing so, you should be made aware that they are having very serious problems with it. Do a search and you will easily find an officially acknowledged long list of problems along with the advice for the majority not to download it yet. They may be quite a while before they sort every incompatibility out.
You would have thought they would have learned to better test their updates before making them publicly available.
You would have thought they would have learned to better test their updates before making them publicly available.
cambsfarmer
Member
Anyone still has this problem Microsoft has just downloaded update KB4567523, onto another of my computers,and it solved the problem.