Now if this doesn't take the pish then I don't know what does, offering a passenger who was on the train a £4 refund on their £51 ticket for the journey!
http://www.edp24.co.uk/news/passeng...ed_4_refund_on_51_ticket_by_abellio_1_4511047
http://www.edp24.co.uk/news/passeng...ed_4_refund_on_51_ticket_by_abellio_1_4511047