Wendy10
Member
- Location
- Carmarthenshire
We are trying to get a meter fitted at our new build. We have paid almost £1300. Just for them to connect us. We have to dig all the trenches, even out onto the road.
Ok, done all that and inspector came out today to give the ok for the contractors to come and do the fitting. "You need a reducer" he says, but don't worry you have paid for that already, we will fit it. Half an hour later we get a phone call saying because we need a reducer it is going to cost another £600. I thought the other half was going to jump down the phone! But the nice lady said if we wanted to get one and fit it we could. Rang JDP and they are ordering one in, £53!!!!!! We just need to fit it on the end of our pipe, a maximum of another £20 for bits and pieces.
If Welsh Water is not for profit, where is the remaining £527 going?
Ok, done all that and inspector came out today to give the ok for the contractors to come and do the fitting. "You need a reducer" he says, but don't worry you have paid for that already, we will fit it. Half an hour later we get a phone call saying because we need a reducer it is going to cost another £600. I thought the other half was going to jump down the phone! But the nice lady said if we wanted to get one and fit it we could. Rang JDP and they are ordering one in, £53!!!!!! We just need to fit it on the end of our pipe, a maximum of another £20 for bits and pieces.
If Welsh Water is not for profit, where is the remaining £527 going?