Thick Farmer
Member
- Location
- West Wales
Thanks for all the responses and sorry I haven't been back sooner (been out collecting my wonga)
I have managed to collect most of it now, and the rest we have come to various agreements about how it is going to be paid off. So far it seems to be going OK.
What I have learned / changed:
- Invoices are now going to be created the week the work is done and will be posted that day as well
- A statement will be sent 1 week before the invoice is due reminding them that they owe me money
- A further statement will follow every week from then on if they still don't pay
- The day the invoice is due I will be phoning them askign for the money
- I will be charging invoice on all invoices that are overdue and this is now very clearly shown on the invoices
- I will be much more careful taking on new customers in the past who's payment history I do not know
I was worried that these new measures would alienate my customers but in truth it will have no effect on the good customers and the bad customers can sod off if they don't like it . It has been a good learning experience for me because this could very nearly have taken me under.
Thanks for all the advice
Well done, it takes guts to sort yourself and your business out in this manner, but in my opinion it is the only way to continue to trade.