Fitter woes

[FarmerD89]

A long story short, had a tractor have some fairly significant works done to it, totalling an engine rebuild well over 5 weeks ago now, including some hydraulic issues rectified, got the tractor back used it 40 mins then had a bad gut feeling that it isn’t right. Rung the fitter requested that it was visited as I don’t need the machine damaged, have called three times a week for the last month and yet still no visit or phone call back. Where would you draw the line and get very blunt very quick as I’ve machine just stood in a yard where it needs to be working.

As yet I’ve not had any invoice for works carried out. No doubt it’s going to show it’s face any day now.

 

[icanshootwell]

Carry on using tractor, there work must must be covered over several months, do you know how long there work is covered for?

 

[FarmerD89]

No I haven’t, it’s an older tractor now, but it’s the only one light enough to get round most of my ground on floatations hedge bashing.

 

[icanshootwell]

I would go and see them, don,t wait for the invoice to come.

 

[daveydiesel1]

Refuse to pay when the invoice comes in until they come out to you. See if that sharpens them up or else just take tractor back to them and demand they get it sorted pronto

 

[Right-arm fast]

What's the problem? Engine or hydraulics? What symptoms?

 

[FarmerD89]

What's the problem? Engine or hydraulics? What symptoms?

A new hydraulic pump was installed, when stone cold and just switched on the loader has reverted back to what it was doing before- getting to nose height and stops like there’s no oil flow, pump starts groaning and then starts to lift again all at a very slow speed. Tractors making some bizarre vibrations and noises which I’m sure isn’t the pressure relief valve as it goes away with the pto engaged, was concerned that the pump is being starved of oil somehow, not wanting to total a pump in the process, when it’s warm or the oils moved about its nye on useless again.
Just frustrating that I’m ringing and it’s just being moved over continuously, debating to just ring another fitter by the end of the week.

 

[milkloss]

A new hydraulic pump was installed, when stone cold and just switched on the loader has reverted back to what it was doing before- getting to nose height and stops like there’s no oil flow, pump starts groaning and then starts to lift again all at a very slow speed. Tractors making some bizarre vibrations and noises which I’m sure isn’t the pressure relief valve as it goes away with the pto engaged, was concerned that the pump is being starved of oil somehow, not wanting to total a pump in the process, when it’s warm or the oils moved about its nye on useless again.
Just frustrating that I’m ringing and it’s just being moved over continuously, may just ring another fitter by the end of the week.

You need to communicate with the business that worked on the tractor. Drive there and talk to the boss, don’t waste your time with the fitter.

Don’t go to someone else until you have proof of correspondence with them.

Do it right or you’ll all fall out.

 

[FarmerD89]

Boss / fitter the same person.i think they’re a good firm just very frustrating,

 

[Farmer_Joe]

Sounds like the hydraulic pump was not the problem in the first place, you need to speak to the fitter and agree what you willing to pay as its obviously not fixed then take it to a specialist for that machine.

Its tough as some stuff is hard to diagnose, but people have to be open and say we can try this rather than assume it’s something. Is it a case

 

[Deerefarmer]

Check hydraulic oil level?

 

[Dman2]

What make of tractor is it
Sounds like its short of oil
Can`t remember which make is notorious for blocking a strainer and not letting the oil run from front to back

 

[Right-arm fast]

Does the loader work 100% properly with the PTO engaged?

 

[Pheasant Surprise]

have called three times a week for the last month and yet still no visit or phone call back.

Just frustrating that I’m ringing and it’s just being moved over continuously,

Boss / fitter the same person.i think they’re a good firm just very frustrating,

That not necessarily the behaviour of a “good firm” in my opinion.

Have they actually acknowledged the issue and agreed to come back and resolve it or are you just leaving messages with no response/proper update?

(don’t take this the wrong way, but we haven’t heard their side of the story, so while sympathetic there’s always the other party to consider)

Be wary getting another party involved now, without taking the proper steps to get this resolved with the first crew.

 

[FarmerD89]

Hi

Sounds like the hydraulic pump was not the problem in the first place, you need to speak to the fitter and agree what you willing to pay as its obviously not fixed then take it to a specialist for that machine.

Its tough as some stuff is hard to diagnose, but people have to be open and say we can try this rather than assume it’s something. Is it a case

yes it is a case, I’ve had the pump tested and it was weak, but even so could be the strainers come loose or something daft, not nessescarily a big job. Or even just a diagnosis of the problem could be enough for me to get it sorted. But I don’t want to start spannering and then it come back on myself.


Yes very much two sides to a story I just think they are swamped with work and not enough fitters. Same old story really. But it’s just frustrating.

It’s message after message left.

 

[Mursal]

If you could call in, then work from there start writing stuff down, if still no joy. E-mails are good ........

 

[ACEngineering]

Hi

yes it is a case, I’ve had the pump tested and it was weak, but even so could be the strainers come loose or something daft, not nessescarily a big job. Or even just a diagnosis of the problem could be enough for me to get it sorted. But I don’t want to start spannering and then it come back on myself.


Yes very much two sides to a story I just think they are swamped with work and not enough fitters. Same old story really. But it’s just frustrating.

It’s message after message left.

It's also half term this week for many so maybe he's on holiday like me?

 

[Farmer_Joe]

Hi

yes it is a case, I’ve had the pump tested and it was weak, but even so could be the strainers come loose or something daft, not nessescarily a big job. Or even just a diagnosis of the problem could be enough for me to get it sorted. But I don’t want to start spannering and then it come back on myself.


Yes very much two sides to a story I just think they are swamped with work and not enough fitters. Same old story really. But it’s just frustrating.

It’s message after message left.

They seem notorious for hydraulic gremlins which are hard to diagnose but can be easy fixes .

just lay it out honest , you need to get it sorted or I will pay Someone else to and we have to agree a fee so far?

I would google around on here I’m sure the issue and solution is prob within the forum ??

 

[betweenthelines]

Used for less than a hour and you wait over a month for response? Why? I would have demanded they attend the same day!

 

[agrimax]

What model of Case is it?