Pheasant Surprise
Member
- Location
- Woodbridge, Suffolk
Yeah that sounds very much like BT Group.I started off contacting the BT Community Fibre (or whatever they're called) team thinking they'd at the least show if we could get it installed (our line is 2.5km long but the distribution point is located about 1.2km from the exchange; we've had numerous promises that we can already get FTTC faster than ADSL2 at the farm but they're seeing the DP on the line tests giving a false reading) but the team there appears small (possibly only 1 person working part time), they email a date and half hour slot which they'll ring me in and if they fail to get through repeat the following week. Won't let me ring back, don't really respond to emails, typical BT really.
Due to the complexities of our site though I'm not expecting a feasible proposal from any of them, just trying to establish if they could actually get it here at the moment. I've got a few other options to chase down too but they're all more complicated than this one which doesn't fill me with hope really.
I’ll keep you updated how I get on with Cerberus Networks. They only have to deal with the wholesale side of BT Group, so will see what happens.
I can’t seem to escape BT, even though I ditched the copper line they’ve ended up buying EE. At least they haven’t completely ruined them (yet).