FTTP & Phone line

[Fergieman]

We now have (as of yesterday) FTTP available to our home. Currently with BT Business for phone line and broadband they are suggesting a FTTP package and do away with the phone line. About £51 a month for 75meg and phone over the internet (BT Cloud)
Anyone gone fibre only for phone and internet or have you kept the phone line and had fibre only for internet. Pro's con's for either way? (The £51 per month includes 500mins calls and would be cheaper than I am currently paying for both combined) Its the phone over internet that I would like opinions about?

 

[Fergieman]

 

[upnortheast]

Got FTTP, brilliant service - 300mbs but not got round to looking at the phone option. Installing engineer pointed out a seperate socket in the termination box for phone. Not sure how that works for us as we have 3 phone lines coming into different buildings ?
The industry long term plan is to do away with copper & run everything through fibre
@Pheasant Surprise knows about this stuff ?

 

[Cornish]

We can now get fttp. I wanted to get a sky package with tv and broadband but was told they can't supply fttp as openreach have a tie up with BT to supply it so will have get a BT deal...
The sky chap said about the phone over the internet and said the only problem with it was if the internet went down you would have no phone, so in an emergency hopefully someone will have their mobile to call 999. I have a young family and thought it was best to still have a phone line so they can call 999 in an emergency. I also remember him saying if a relative had, like a panic button that rung the phone if they needed help these might not work if the internet was down.

 

[Boysground]

I have fttp with voip phone, no copper connection anymore. It works really well, all done through BT. I have an app which connects my voip call to my mobile this can be a little wayward if I am not on Wi-fi but it not a problem for me. They voip phone in the house is fine, it took a little sorting as the system thinks everyone wants to play hold music and divert calls to different departments not just ring and wait to be answered.

I get about 70mbps but can get 300 if I pay. Doesn’t drop out anymore and can supply everybody’s technology when my kids are home. My next plan is to improve the Wi-fi around the house.

Bg

 

[sjt01]

+ 1 for VOIP phones, use Ring Central, takes a bit of configuring to do what you want but is capable of amazing things.

 

[DKnD]

We ordered this in august. Its still not properly set up. We've got broadband but not the cloud express. ...
Took 3/4 visits to get the main line installed. 2 visits to get the fibre into the house. Make that 3 as it doesn't like being spliced when it's pissing it down. 6 phone calls to chase when the voip would be turned on. Meanwhile 7 weeks since it got installed, I'm being billed for fibre, plus the old phone line and broadband. I'm not fuxking annoyed at all! I'm sure it'll be great when it works but in the meantime....

 

[bravheart]

We now have (as of yesterday) FTTP available to our home. Currently with BT Business for phone line and broadband they are suggesting a FTTP package and do away with the phone line. About £51 a month for 75meg and phone over the internet (BT Cloud)
Anyone gone fibre only for phone and internet or have you kept the phone line and had fibre only for internet. Pro's con's for either way? (The £51 per month includes 500mins calls and would be cheaper than I am currently paying for both combined) Its the phone over internet that I would like opinions about?

looked at all this before xmas, had a couple of deals signed up which for various different reasons fell through, anyway, seems bt have you by the short and curlies with fttp/voip stuff unless you give up your number and get a new one on a residential line then it gets a whole lot cheaper, also the voip phone is a different animal which wont link to your current phones so extra phones outside the office were charged at bt prices???
still not done anything but its annoying that neighbour's are merrily surfing on unlimited fibre at similar prices to what it will cost me to renew with crackly copper bb but cause this is a business line bt want an extra £20/month

 

[hel123]

Got FTTP, Fantastic service - 300mbs for the last two years. We kept phone line up until last summer for the exact reasons your concerned about but last summer we went with voipfone for calls and BT do our fttp and bought 2 cordless and two corded phones for house and office from voipfone as well.

We have a two separate numbers for our diversed businesses and the house which we can configure to ring in house or office, answerphone to email on all and divert to mobile if no answer. All incoming calls display to which number they are calling and this cost £75 for fttp to Bt and £25 per month to voipfone.

But call quality is no different to before and very pleased/

 

[upnortheast]

Question , Is VOIP the same as BTs Cloud phone service ?

 

[sjt01]

Question , Is VOIP the same as BTs Cloud phone service ?

VOIP can come from many providers, I guess BT Cloud is one. As I mentioned above, we are on BT Business FTTP but use Ring Central VOIP.

 

[sjt01]

Question , Is VOIP the same as BTs Cloud phone service ?

VOIP can come from many providers, I guess BT Cloud is one. As I mentioned above, we are on BT Business FTTP but use Ring Central VOIP.

 

[Fergieman]

Been thinking about it more today. Have currently got 2 phonelines and 2 broadbands think I will replace the 2 with 1 FTTP and set up a home/office network between the house and office. Can you have more than 1 phone base connected to the network? IE can I have a phone in the house with say 2 handsets and a phone in the office wired to the network?

 

[hel123]

Yes, and you can program one number ie house to ring in house and office and office number only to ring in office. The incoming number is displayed and which landline they are calling. We use voipfone

 

[moorender]

We went onto BT Cloud & Broadband about a month ago, very pleased with it and it is about £30.00 per month less expensive than our previous package.
Very pleased with it and do get good backup from BT with our business line.

 

[PREES]

What BT fttp packages are you on that is giving you 300mbs? And how much do they cost?
We have had fttp through bt for 12 months and barely getting 40mbs for I think £37/month +vat

 

[upnortheast]

Called Halo 1 + fibre 250. About £50 / month (Don`t have the exact numbers to hand )

Replaced 2 ADSL lines & 2 EE mobile BB contracts so considerable saving. Went for the fast one as we are using 1 service for 2 houses ( including 5 kids ! ) 2 offices & Wifi across the site
Speed today is

 

[upnortheast]

VOIP can come from many providers, I guess BT Cloud is one. As I mentioned above, we are on BT Business FTTP but use Ring Central VOIP.

Would you mind telling what are Ring central charging ?
Got a quote from Boxx to put current 4 lines onto Voip inc phones. circa £50 / month

 

[sjt01]

The prices and details are at https://www.ringcentral.co.uk/office/plansandpricing.html

This is the headline:

We are on the Entry package. You pay for each "user" which means each phone you have connected. Each "user" can go to several mobile phone apps as well as the handset. It is very customisable, but takes a bit of head scratching to get it to do exactly what you want. The support staff (in the Philippines) I have found to be excellent, and quickly sort out any issues we have.

As we have many more incoming calls than outgoing, the Entry package is plenty. We had a couple of phones first, which come with their own local numbers. Once I was happy with how they worked I transferred one of our landline numbers across, and when happy with that moved the second. We now have one number straight to our herd manager's house, and our main number on the menu system. Cheese calls if not answered go to voicemail, and the message is emailed. Office and house come to our mobiles, and then if not answered to voicemail.

 

[upnortheast]

Thanks for that