We all feel abused at some point when needing parts for machines. But just how much of a mark up is reasonable?
Needed a new o ring for my Amazone sprayer, so off I pop to dealer with the part number. Not available on the shelf and the price was an eye watering £5.17. I wanted to replace a set so needed 11 and was going to order 22 so that I had a spare set.
I was a little taken aback at the price, even if they were FKM grade o-rings.
5 minutes online and I have ordered 22 at £1.70 each!
So my question is do you think a mark up of 304% is reasonable.
Dealer answer was “it’s an Amazone, they are always mental money for parts”. Is that a good reputation for a manufacturer to have?
Ordinary nitrile o rings were available at £0.41 each of same size
PS
If you need o-rings the Polymax.co.uk site is very comprehensive. Will reserve final judgement until delivery completed.
Needed a new o ring for my Amazone sprayer, so off I pop to dealer with the part number. Not available on the shelf and the price was an eye watering £5.17. I wanted to replace a set so needed 11 and was going to order 22 so that I had a spare set.
I was a little taken aback at the price, even if they were FKM grade o-rings.
5 minutes online and I have ordered 22 at £1.70 each!
So my question is do you think a mark up of 304% is reasonable.
Dealer answer was “it’s an Amazone, they are always mental money for parts”. Is that a good reputation for a manufacturer to have?
Ordinary nitrile o rings were available at £0.41 each of same size
PS
If you need o-rings the Polymax.co.uk site is very comprehensive. Will reserve final judgement until delivery completed.
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