Dman2
Member
- Location
- Durham, UK
Have you tried saving the attachment and opening it from where you saved it - rather than opening it from within the email - to see if the same error occurs?Hi
Had an attachment sent today that i need to open
Keep getting this error
get the same error messageHave you tried saving the attachment and opening it from where you saved it - rather than opening it from within the email - to see if the same error occurs?
Hi
Had an attachment sent today that i need to open
Keep getting this error
Can you post a screen shot of the error, if you save the word file to your desktop and then double click to open it from there.get the same error message
There is a screen shot of the error in PDF form on my 1st postCan you post a screen shot of the error, if you save the word file to your desktop and then double click to open it from there.
Is your Windows login “Orchard”?
Windows 7For some reason there is a problem with the file and folder permissions within windows, going by the error you posted above.
What version of Windows are you using?
I know. That first pic is an Outlook error dialog because there’s a permission fault with the default temporary directory it uses when opening attachments.There is a screen shot of the error in PDF form on my 1st post
Windows 7
The other more extreme alternative, would be to backup your outlook data file(s). Uninstall outlook. Reboot the machine and reinstall outlook from scratch.Sent the email to my Gmail account, and attachment opened ok
Crappy outlook to blame
While all this is true, in this case it was nothing to do with version incompatibility with Word. It was purely Outlook screwing things up, that's why it opened ok using a different email client.if you are trying to open a doc in Microsoft office you need to down load Microsoft office compatibility viewer (free). with microsoft office it is not forwards compatible, ie, if you have office 2010 and someone sends you a doc made on office 2015 for example you might not be able to open it, so the compatibility viewer fixes this. it is a genuine Microsoft download, it is not very big and it is free.
Are you sorted?Well at least someone has read the previous posts