Kuhn backup

[beaconsboy]

We had a week moment bought a new fert spinner probably 3 years ago. It had weigh cells the lot. No one come out to show me whats what. No real problem. But from new when speading some fert . Mostly urea the buzzy would go off and say theres a problem with the flow factor. Also it takes ages for it to get the flow factor right. I watch it and it goes up and down for ages before it settles down. The kuhn man said it could take 600 kg before it gets it right which is either rubbish or the spinner is crap. Kuhn come out in the autumn after another problem and said it needs new actuators. They have come in the dealers and have had a bill for 860 qwid when we should get some of the 5 year warrenty. Now we want to spread fert and the dealer cant get kuhn out to fit them. Now this spinner has spread about 180 ton max. And i dont think its been right from day one. What should we do.

 

[tweedale terrier]

Get onto your dealer. Surely the service department at Kuhn is not flat out in February.

 

[Cowabunga]

In fact the service area technician for your area lives not that far from you so in theory he could hop over in an hour or so from home. That's if he is still with them.

 

[Farma Parma]

Next phone call is Trading Standards
Thats just not exceptable in todays world

 

[Always wandering]

Surely the dealer can fit a set of actuators !!!
There is no 5 year warranty it's a sliding scale ie full parts and labour the first year to possibly 50% parts year 4.
Think your problem is with dealer !!

 

[Cowabunga]

South Powys? Would the dealer be RFM there? It must be. They are usually quite good on service aren't they?

 

[d williams]

South Powys? Would the dealer be RFM there? It must be. They are usually quite good on service aren't they?

Very good!!

 

[Dolomite]

Never had any issues with Kuhn selling dealers round here. Quality kit and back up for spares and work under warranty they don't quibble. Stand anything if it's their fault we have found even if it's been built up badly in the yard from delivery to the dealership.

 

[2jags]

Good morning.
Surely its a job for your local Kuhn dealer to fit these not Kuhn them selves ??? Also again its down to the Selling dealer to set you off with the machine.

Regards 2jags

 

[Db880]

Fitting actuators is a simple task when you know how. Just got to calibrate them. This the dealer should be able to do. If the dealer can’t do this then in my eyes there is something seriously wrong.

 

[Mdt]

Kuhn will see this as I know they look in, I made a comment and it got back to our dealer.

 

[Jim B]

As above, surely it’s up to your dealer to start you off with the machine and fit the actuators...

 

[Jim B]

South Powys? Would the dealer be RFM there? It must be. They are usually quite good on service aren't they?

Doubt it, there’s a Kuhn dealer much closer to the OP.

 

[Rob Holmes]

Sounds like a dealer job, not Kuhn's

 

[Cowabunga]

I know nothing about the Kuhn machine but isn't there a facility for entering the flow factor manually for each fertiliser so that the machine has a reference from which to start calibrating itself from the hopper weight and rate of emptying relative to forward speed?

Actuators can be ticklish and older ones from both Vicon and Kuhn were not the most reliable, from my experience of Vicon and hearsay about the Kuhn ones. I've had to change both sides on my Vicon but since having the later ones I've had no issues. Eye wateringly expensive, but they would be I suppose and considering the total price of the machine.

 

[Rob Holmes]

The new actuators are a lot better than the older ones

 

[beaconsboy]

Ok guys . Its not ross farm but a small family run business. Probably sell one of these spinners once a year so not that clued up on them . Like i said kuhn come out in the september to look at it. I could probably fit them my self but if its some warrenty left i dont see why i should. I'll nag the dealer again. There pretty laid back to say the least.

 

[Norm]

David King Electronics repair Kuhn actuators.

 

[New holland]

Are they based in Talgarth

 

[Norm]

Are they based in Talgarth

http://dkelectronics.co.uk/