Problems with supplier of handling system

Jameshenry

Member
Location
Cornwall
Ordered a mobile sheep handling system from a company for countryside productivity grant, paid 50% on ordering back in early jan, still not recieved it yet as they are saying they can't get a plating test booked with vosa ! Time is running out and i'm at a loss as to what to do
 

Dealer

Member
Location
Shropshire
Supply deadline has been extended until July due to supply lines & covid.

Email i recieved on Friday last week.

Dear CPSG Suppliers / Manufacturers

We recently contacted you on the 26 April 2021 regarding delivery challenges you advised us about, and not being able to meet the 31 May 2021 deadline for installing items. As we couldn’t ask you to provide a list of applicants affected due to GDPR, we asked you to inform those affected, to email us as soon as possible. To date we have received less than a dozen responses.

Therefore, where people have ordered, and suppliers have previously confirmed that they could meet the 31 May 2021 deadline, in writing we are prepared, only under these exceptional circumstances, to offer applicants an extension until the 16 July 2021 and no longer. By this date applicants must provide photographic evidence the item has been delivered and installed.

Please note we are not, extending the deadline for the receipt of the claim form and evidence of payment, these must still be submitted by the 31 May 2021.
 

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