It used to be that when you reported something, you got a reply telling you what action was taken. That hasn't happened in a while. Transparency is important (see Youtube comment reporting issues); is this a change of policy?
While I have your attention Clive, the app keeps freezing all the time and I have to keep rebooting my phone to get it working again.
It used to be that when you reported something, you got a reply telling you what action was taken. That hasn't happened in a while. Transparency is important (see Youtube comment reporting issues); is this a change of policy?
While I have your attention Clive, the app keeps freezing all the time and I have to keep rebooting my phone to get it working again.
It used to be that when you reported something, you got a reply telling you what action was taken. That hasn't happened in a while. Transparency is important (see Youtube comment reporting issues); is this a change of policy?
There was a new version released recently I believe. Has they app been updated on your phone. I don’t use it myself. But have just downloaded it to test.
Can you confirm phone and operating system please?
iPhone 6, the software and the app are up to date.
Everything appears to be working correctly, and you are using the latest XenForo plugin which is normally the root cause of issue.
I checked your apps in the stores, we believe you are on the latest versions of both Android and Apple.
Although; It has not been unheard of for Tapatalk to issue an update to the app quietly for bug fix or crash issue without incrementing the version number or making reference in the changelog. It has happened to a number of our clients already in the past couple months and your most recent updates we conducted for you in February do overlap one of these occasions.
Given that everything we can check on your behalf is all working as expected, the only avenue really would be to attempt an app update on the app stores and see if the problem persists.
Settings>Privacy>Analytics>Analytics Data>I followed the instructions as far as privacy then there was no option to select diagnostics & usage.