Ripped off by HRN Tractors / Agritrac Exports Ltd (Stuart Barclay) - Aberdeenshire

[livestock 1]

I couldn't see why he wouldn't just say where it had come from. Same numberplates,one hub had been replaced and was still red oxide coloured,no point in lying about it. QF bought it at York auction a fortnight earlier. Told him I was happy to deal over it regardless and still kept lying. Not again

I bought a tractor at York they were bidding against me it was their tractor
I will sharpen up eventually

 

[David Bliss]

In this day and age you shouldn’t have to go and view. Photos and videos should be more than adequate. Where a mistake is made, and I’ve done it myself, is not having a paper trail. Email what the terms of the deal are and get a confirmation from the stealer. Is sad to read so many people saying you should have gone to see it or it’s old you have to accept faults etc. The seller should stand on for what was agreed. In my opinion if it was Stuart you were dealing with you can be fairly confident if he was talking, he was lying.

A friend bought a Ford unseen from up north, all the many photos to be fair were spot on and showed a very clean tractor with only 2,000 hrs on the clock. but I looked at the lift arms with bits welded would have been the warning signs for me. they found out it had done just a smidgeon over what they showed a whopping 22,000hrs so a little past its best. The naughty thing was they left you to assume hours shown were correct they never verbally said they weren't. Would you buy one with all those hours of use, I certainly wouldn't unless its below scrap value.

 

[Deere Fan]

Barctrac - Stuart - sold me a 2 year old Telehandler - Heap of scrap and plenty of lies told by him - 6 inch of snow on the ground at the time and too far to go - will never ever buy anything from the group ever again!

Barctrac is Netherton tractors son Steven.

 

[Sam Partridge]

The faults described are not acceptable from a dealer unless they made it clear it was sold as seen.
Yes, it is always good to see a machine but not so important from an established dealership.
If you went on a dry day you would not pick up the leak. Would you really test all the lights, wait for the heater to warm up, listen to the radio and test the seat. Most dealers would be embarrassed if you did.
I wouldn't expect those faults on a £24k machine. Maybe on a £5000 machine

Haven't you heard, £24k is the new £5k

 

[Sam Partridge]

Even going to view, would you climb up on the roof to check for rust or check all the i nstrument lights and functions?
I would doubt it. A lot of faults take a long time before they show, either to you or the dea!er.

What else are you going to do, kick the tyres? If you've travelled several hours and its a certain age then its worth an hour to check as much as physically possible

 

[Welderloon]

Barctrac is Netherton tractors son Steven.

Also 'Export spec' type machinery so some 'issues' to be expected from trade in type equip.

 

[Fendt516profi]

Bought 3 tractors first time I saw them was when they were dropped off in the yard.non of them were under £50k

Any of them disappoint you?

 

[Moors Lad]

I bought a MF 390 TWD years ago from Stuart, unseen over the phone , it turned up & on the wagon the engine did not look 100% ( it had been a collage training tractor so had be in parts a lot )but we took it off & put it in the workshop that night & took it for run the next morning & it put a Rod out of bed, So i called Stuart up & he did not want to know , so I spoke to dealer mate of mine & he said to call Stuarts dad which I did & he was great , I told what had happen & he said what do you want to do , I said the tractor from the bellhousing back is good & the put it right it needs a complete turn key engine, he said he could not pay for one of them so we did a deal & he paid me so many % of the cost of a new engine & the cheque was with us the very next day , As he said things can go wrong some times & you have to sort it out one way or another, I have bought from the since then & would have no problem buying from them again unseen , they have not been in job for a long time with out trust from people

If that gent you call Stuart tried to pee on you then, why on earth did you not remember and make a mental note to look elsewhere in future...? I try to avoid being peed on more than once....

 

[Pistonbroke]

If that gent you all Stuart tried to pee on you then, why on earth did you not remember and make a mental note to look elsewhere in future...? I try to avoid being peed on more than once....

I try to avoid being peed on in the first place,not just once

 

[Rich_ard]

I try to avoid being peed on in the first place,not just once

No wind where you are then?

 

[Pistonbroke]

No wind where you are then?

I got told not to p!ss into the wind at a very young age

 

[Rich_ard]

I got told not to p!ss into the wind at a very young age

Seem to have spent my life at it!

 

[Optimus]

Any of them disappoint you?

No they were exactly as described.

 

[Tom8400]

Yes, I wouldn't go anywhere near the Scottish lot of them I think they trade as another john deere dealership too. Netherton?

But please be careful as there are two Stuart Barclays I believe. one is connected to a lot better company in England not in Scotland.


Our experience with the Scottish lot was a machine being ex demo but apparently looking like new, i think the photos were of it when it had been to the first farm, not the 50th farm. or a different one as they had several.

Just took it on the chin, and thought wouldn't buy anything from them again, and wouldn't recommend them

 

[Drillman]

I'm in Cheshire so not practical to travel to view it.

I thought I was buying from a reputable dealer and could rely on their description being an honest one.

I wasn't looking for a mint condition machine - but the faults were very obvious and should have been disclosed.

I’ve done a 550 mile round trip in a day before to view a tractor no big deal if you can get out of bed and drag a mate along to share the driving


to the OP how was said tractor described on the invoice? Some of the items on your list the dealer probably never tried in the yard/workshop, 3rd service, wireless, heater, windscreen wiper been among them.

I got caught by a local ish firm a few years back went to view a tidy but high houred telehandler didn’t get much chance to run it and bought it as sold as seen believing it was right, only once we got it home and my mechanic ran his eye over it did we realise the turbo was knackered. I did consider making a fuss over it and even started a thread on here but in the end decided it was my own fault as I knew it had no warranty so just got on and fixed it. Yes I did feel the dealer hadn’t been totally Honest about it but also they hadn’t really lied either so took it as a lesson In life.

 

[Welderloon]

All the large dealers need to be able to get rid of trade in & worn out equipment somewhere, hence the export arms of their businesses.
As always your eye is your merchant

 

[Drillman]

End of the day the dealers can’t get everything right we bought a very tidy and quite expensive tractor a couple years back, the farmer had decided to change from blue to green so traded it against a JD. Only when we got it into work that it became apparent it had major transmission issues. The supplying dealer to me who was 100 miles away told me to send it to our local blue dealer for repairs but it turned out the issues were more serious so they refunded me and took it away. I saw it on there website a few months later at a much higher price so figured they had repaired it and were trying to recoup some of there losses.

I felt very sorry for that dealer as it was obvious that the farmer part exing the tractor to them knew it had issues and I believe his local blue dealer knew about them too so punted it away to a green dealer saying nothing.

 

[bravheart]

Too many Stuart's. Careful some are getting mixed up here.

As I understand it the original HRN tractors was set up by the father who named it after his three sons Harry Roger and Neil who then ran JD franchises from HRN, Netherton and Sharmans. They all set up second hand/export type business's run by their Sons Stephen Scott and Stuart. There was a bust up around the time of and partly because of John Deere rationalising their dealership franchises.
They may or may not have kissed and made up again I don't know but Careful before you tar them all with the same brush.

 

[essexpete]

I was in Sharmans at Grantham and saw a Claas 640 I thought might suit. I asked about it and they said they'd get in touch. I got a phonecall from Scotland I think they send trade ins etc up there. He told me about the tractor and as I'd seen it nothing he told me was untrue.
I'm not a fan of second hand tractor dealers. It annoys me to see the auction prices in a farming magazine and then see the same tractors in a dealers at a great markup.

That is business, and if the dealer is reputable and stands by faults on a machine then it should not be a problem. If the dealer is trawling sales and moving machinery, then the leg work has to be paid for?

 

[Cowcorn]

Once travelled down from durham to heartfordshire, Mark Wetherhead to buy a combine, was descibed as seen. Top honest firm to deal with. Had it for 14 years.
Iv bought unseen a subsoiler/flatlift jobby from paxtons that was spot on, a good buy and a bit more techinical a 4 metre maschio from Mark Watson thats been great. The latter are two firms i know and expect to be right.
However id much rather travel and look at a machine when spending decent money.

Mark wetherheads name goes before him ..
A true gentleman of the old school whose word was his bond .
He might charge enough the first day but after that you could be sure you were getting what you paid for .
Workshop were always helpful and calls were always returned .
Agco made a bad mistake taking MF away from them imo .