Rudeness at work

Yorkshire Grain

New Member
My daughter works in the farming trade and it makes me very angry how rude many farmers are to her on the telephone .
I’d like to get hold of some of them and give them a piece of my mind, ignorant barstewards . Typical was a so called big farmer/ potatoe grower from up north, who rang her Friday afternoon after a load of fertiliser. Was extremely rude and snappy from the start of the conversation and in the end didn’t even wait until she had a price and stormed off.
She’s very tempted to tell half of them to fudge off.
As a farm trader/grain buyer you wouldn’t believe how rude some farmers can be towards us, female or not. Most farmers are great and make the job a joy, others make you seriously question your career choice. I know we need to prove ourselves to you, but being sworn at and having phones slammed down on you is just soul destroying!
 

Bill the Bass

Member
Livestock Farmer
Location
Cumbria
I'm quite happy to be sworn at occasionally and have the odd bust up, at least you know where you stand and I can give as good as I get. The worst type of rudeness is by the sneaks and cowards who can't do it to your face. I have come across many people in my line of work who will make bullets for others to fire or make comments behind your back after they have had ample opportunity to do so to your face, usurp you, undermine you, cut you out of ongoing discussions and negotiations often not in the interests of the greater good of what you are working towards but only to further their own personal agenda or climb a greasy pole.

These are far worse that the shouty bullies in my experience.
 

Pond digger

Never Forgotten
Honorary Member
Location
East Yorkshire
I have to say that having worked on and around farms and in other sectors my whole life visiting as an Engineer or Representative I have encountered all types of people, attitudes , respect , manners and lack of equally.

Respect is , and should always be , a two way thing and I always treated people the way I wish to be treated but , likewise, returned any abuse , insult or rudeness in kind and made sure the recipient knew it was in return and made absolutely no apologies for it.
The customer is not always right , sometimes blatantly wrong in fact , ill informed, unaware of the facts and absolutely does not have the right to be down right rude or abusive to other people,just because they don't happen to agree .

I have also noticed in lots of threads on here several members have used the very very derogatory phrase
"Main Stealer" when referring to their local franchised distributors , very very very unfair on the majority of respectable business people who are every bit as hard working and committed as any farmer, who are only trying to make a living the same as the rest of us in these difficult times.
These people have input costs and overheads the same as any farm and ,by the way , with zero subsidised assistance ( tin hat on ) .
Parts prices can be high , sometimes ridiculous even , but are dictated by the manufacturer at source with a margin for the seller ( because it is a business at the end of the day) and labour charges are relative to the overall cost of employing , training and paying levels of salary to be able to retain the skills,and reap the benefits of the investment put in to gain those skills, within the industry to everyone's benefit.

Try calling up your local dealer when you have a break down at high season and call him a " Main Stealer" to his face and see where that lack of respect gets you when you need him most.
How would you like it if your " main stealer" that many are keen to bad mouth, for parts prices out with their control , suddenly started, equally publically , naming and shaming some of the less than punctual payers on forums in the same vein .

We can all be a bit " keyboard warrior" happy when the pressure is on .

A little mutual respect both from ,and for , the many different sectors that make up the Agricultural world wouldn't go wrong on here sometimes or else we will end up in a "them and us " situation from which absolutely no one benefits.

Be nice people.
Life's too short.

Don’t dealers share in that subsidy? It might very well have funded the new purchase.
 

njneer

Member
Don’t dealers share in that subsidy? It might very well have funded the new purchase.
Yes to a point some of the subsidy may be passed on to the dealer but only if you choose to deal with him and the market is tight with lots of dealers and brands Vieing for the deal, which is good as it drives competition and the ability for the customer to shop around for the best deal.
The point I was making was the sub comes to the farm every year regardless the dealer gets no such sub gaurunteed every year and has to run his business at a profit without any such help so people shouldn't victimise the dealer for trying to make a profit and certainly should not be branded as a thief for providing a service and having the audacity to expect to be paid in return its called business and all businesses have an equall right to prosper .
 

66Longhorns

Member
Horticulture
As a farm trader/grain buyer you wouldn’t believe how rude some farmers can be towards us, female or not. Most farmers are great and make the job a joy, others make you seriously question your career choice. I know we need to prove ourselves to you, but being sworn at and having phones slammed down on you is just soul destroying!
I came back from holiday on Monday and called in at a farm to see if a query they wanted answering had been sorted out. Farmer not in but his wife said I will tell him you called and come back tonight he will be in. Got a phone call from area manager in the afternoon who read out an email from the farmer. He had a full on rant about how dare I go to his farm unannounced, how i had no manners and i am never to go there again. Makes you wonder why you try and help people?
 

PSQ

Member
Arable Farmer
One personality trait sticks in my mind: those who hide their anger behind a veneer of 'respectability', who assume that their atrocious behaviour to those 'beneath' them stays a secret.

Not so. We all mix with each other, we all talk, we all know who kicked the service engineers van door in, and we all know the guy who literally jumps up and down waving his fists in the air, the guy who screams blue murder because their parts haven't arrived, the guy who swears at the service engineer doing his best to get said arseholes machine going. It's only a secret to the perpetrator, a Schoeffel gilet and a shiny Discovery can't hide it.
The rest of us have heard and shared the stories, we know a piece of shite when we see it.

[Some of them are on here too!... :sneaky: ]
 

David.

Member
Mixed Farmer
Location
J11 M40
I came back from holiday on Monday and called in at a farm to see if a query they wanted answering had been sorted out. Farmer not in but his wife said I will tell him you called and come back tonight he will be in. Got a phone call from area manager in the afternoon who read out an email from the farmer. He had a full on rant about how dare I go to his farm unannounced, how i had no manners and i am never to go there again. Makes you wonder why you try and help people?
Why indeed; doesn't he trust his wife?
 
I came back from holiday on Monday and called in at a farm to see if a query they wanted answering had been sorted out. Farmer not in but his wife said I will tell him you called and come back tonight he will be in. Got a phone call from area manager in the afternoon who read out an email from the farmer. He had a full on rant about how dare I go to his farm unannounced, how i had no manners and i am never to go there again. Makes you wonder why you try and help people?

Lol I used to turn up unannounced on farms all the time. No one was ever obliquely rude or unkind to me. Had I met a hostile response I may well have told them where to go but never found myself in that situation.

In fact, I would say that the majority of the time farmers were the exact opposite. You appear in front of them and they are light rabbits in headlights, often introvert or unable to handle a chance encounter with a stranger despite being within the confines of their own usual comfort zone. Quite sad when you think about it.
 

CornishTone

Member
BASIS
Location
Cornwall
Lol I used to turn up unannounced on farms all the time. No one was ever obliquely rude or unkind to me. Had I met a hostile response I may well have told them where to go but never found myself in that situation.

In fact, I would say that the majority of the time farmers were the exact opposite. You appear in front of them and they are light rabbits in headlights, often introvert or unable to handle a chance encounter with a stranger despite being within the confines of their own usual comfort zone. Quite sad when you think about it.

Same here. Even when cold calling, which I hated doing, 9 time’s out of 10 you’d be invited in for tea and bickies.

But there’s always the 1% who are utter fùcktards! Everyone in the game knows who they are and avoid/handball them and it’s the young players who get caught with them. I got handed one a few years back and it does make you question why you do the job!
 

66Longhorns

Member
Horticulture
I get to meet some really nice people and have called in at many farms where they are lovely and sometimes set a place for you at the table. You just get the odd one who treats you like dirt and that spoils it. The trouble with this chap is that he couldn't speak to me face to face he had to email my boss and he was rude to him as well.
 

David.

Member
Mixed Farmer
Location
J11 M40
Nephew been working on big farm; big boss pleasant and talks most of the time.
On a shoot day same man with his buddies, he will not even acknowledge him, flat blank.
:wtf:
 

Will Wilson

Member
Location
Essex
Rudeness like a lot of life's little challenges is a reflection of your self confidence.

Every time I have been rude to someone or they have been rude to me is because I / they have felt threatened by the people I was with - or the people I was talking to.

Anger is a bit different, but I think stems from the same place.

My only caveat with the above is when I forget peoples names (which is rude but a genuine inability to remember) or am really tired but this is not a rational thought process.

The worst, rudest thing you can do in my book is 'run late' without informing someone - by being late, without a very good reason, you're saying your time is more important than another persons, by not calling ahead to explain you are saying the other person is not even worth a phone call.
 

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