Scottish power !

[AftonShepherd]

In process of arguing with them atm and they’re taking some fighting... haven’t sent me a bill for my gas for 2 years but apparently it’s my fault that I never rang them and submitted them a meter reading so that they would realise they hadn’t sent me a bill for my gas in all that time...

Owe them £400 they say... I asked them too stand half it and if stand the other half.. they offered me £25... have put my complaint too the energy ombudsman but have too wait 8 weeks for scottish power too attempt too resolve the problem and for them too pick my claim up

I always thought they could only.go back 12 months if it was their fault for not billing but that may just apply to domestic and probably has loads of exceptions!

To be fair £400 doesn't seem a lot for two years but then I don't know how much you use it.

 

[David.]

They sold our daughters account three times to different claims management firms. To be fair to them, once it was explained to their people that there was no debt, and that SP couldn't provide an actual meter read to substantiate it, they signed off.
Only for SP to reinitiate the claim.
Oddly enough, they always used to time it so that the threatening letter would turn up out of the blue, daughter thinking it was sorted, just in the run up to Christmas.
I expect this is a pressure technique in the debt recovery manual.

 

[toquark]

Scottish Power are pretty dreadful. They recently erected a large interconnector through a neighbour's land who had rented them a corner of a field for a compound. SP dug out the compound, fenced it and had been using it for some time when one day I glanced over and noticed the machinery was idle and a few blokes were milling about at the gate scratching their heads.

Now the neighbour's a decent (maybe a little naive) sort who wouldn't go out of his way to screw anyone but when I got speaking to him the following week, it turned out that SP hadn't paid him the agreed rent on the ground, they had refused to sign a lease agreement as everything had been verbally agreed with the site agent (who was subsequently sacked for taking back-handers). So he had taken matters into his own hands and barricaded their stuff inside the compound. Well, the contractor's stuff anyway. 18 months later, its still there. The contractor had apparently underpriced the work and went bust midway through the job, two others started and baled out before it was finally completed recently about 3 years behind schedule and god knows how much over budget. They've still to tidy up the mess left behind and sort my neighbour's yard up.

They're the worst example of a privatisation - all the protections and inefficiencies of a state owned company but owned by a Spanish parent company so any profit disappears out of the country.

 

[Exfarmer]

Remember you are all talking several completely different companies here. The Electricityy supply is totally isolated from metering and again distribution.
obviously they take their Esprit de Cour from the logo SP = Simply P***poor

 

[toquark]

Remember you are all talking several completely different companies here. The Electricityy supply is totally isolated from metering and again distribution.
obviously they take their Esprit de Cour from the logo SP = Simply P***poor

Good point, I refer to Scottish Power Energy Networks, or SPEN which is owned by a Spanish multinational. They're responsible for the management of the infrastructure in certain areas. Quite separate company from the folk you buy your electricity from.

Either way they are both awful.

 

[renewablejohn]

Scottish power are just a bunch of fraudsters. Your only solution is to ditch them and go somewhere else. I am now with bulb and I just wish I had made the move earlier.