What's wrong with my wi fi?

[Dave W]

been having trouble with the laptop losing connection with wi fi in the house. It will work fine for so long the bring up a 'this page cannot be displayed' message. I've found if you disconnect wi fi and reconnect then it works again for a little while.
We reported it to plus net who sent a new box out and that was ok for a few months but now worse than before.
It only used to affect the laptop and phones were ok but now finding that phones are just as temperamental to the point where I just rely on 3G.
It also makes little difference with the laptop plugged directly into the router.

We've tried all the channels on router and any other simple things. Router is straight into phone socket. No extensions.

Any ideas?

 

[bobk]

Is the router or the laptop ? tried using your phone as the router ?

Just read ALL your post

Go to BT, pennywise pound foolish .

 

[llamedos]

@Dave W this laptop I use does it all the time, and especially if I have un plugged it from power source too.
My old one didnt and neither tablets or phones do it.
I have recently ust changed router too, and still the same, so can only assume it is the LT

 

[gone up the hill]

What network are you using?? ( for example IE / Google chrome etc )

 

[llamedos]

What network are you using?? ( for example IE / Google chrome etc )

are they not browsers

 

[gone up the hill]

are they not browsers

Yep you are correct for the life of me I couldn't rem what the name was..

 

[Dave W]

Have used IE and chrome. Doesn't seem to make much difference.

 

[gone up the hill]

IE has had the problem you describe for the last few weeks, at one point it went offline for nearly 24 hours, seems to be affecting thousands of people and not just in the UK,haven't heard that Chrome has this problem thou..

 

[Clive]

just your laptop or do other devices do the same ?

 

[Clive]

it won't be your browser

It will be either the device (laptop), router (device plugged into your phone socket) or ISP (service provider from exchange to your door)

 

[YorkshireAndrew]

Sorry , I thought the topic was ' 'What's wrong with my wife ' ? I know nothing about wi fi .

 

[llamedos]

Have a look online at your specific router settings, this new one of ours has 2 different ones, this LT works much better and has less disconnection problems on one of the settings, where as the tablets work consistently well on the other.

this is for our Router (or similar) http://help.virginmedia.com/system/...ONE_OFFSET=&CMD=VIEW_ARTICLE&ARTICLE_ID=27666

That is the kind of thing you are looking for quite possibly, as you see it has 2 bands which work simultaneously, but LT only likes the 2g

 

[Exfarmer]

Is the router or the laptop ? tried using your phone as the router ?

Just read ALL your post

Go to BT, pennywise pound foolish .

See my similar post about my Home Hub 5 dropping out

 

[Dave W]

Sorry , I thought the topic was ' 'What's wrong with my wife ' ? I know nothing about wi fi .

That's a question that doesn't have an answer

 

[Notquiteretired]

been having trouble with the laptop losing connection with wi fi in the house. It will work fine for so long the bring up a 'this page cannot be displayed' message. I've found if you disconnect wi fi and reconnect then it works again for a little while.
We reported it to plus net who sent a new box out and that was ok for a few months but now worse than before.
It only used to affect the laptop and phones were ok but now finding that phones are just as temperamental to the point where I just rely on 3G.
It also makes little difference with the laptop plugged directly into the router.

We've tried all the channels on router and any other simple things. Router is straight into phone socket. No extensions.

Any ideas?

It's one of 2 things either the wifi is failing or the broadband connection is losing sync.
To prove which is at fault you need to hard wire your laptop to you router (using ethernet patch lead) and if it drops then you have a fault with the broadband.
1. replace the microfilter - does it fix it?
2. Do you have any extension phones on the same line that needs the microfilter replacing? Classic is the broadband drops when ever anyone uses the phone.
3. report the drop outs to you ISP to investigate.

If it does not drop when you are hard wired then you do have a wifi issue and your idea of changing channel was spot on and would be my 1st recommendation. If it is failing then you have 2 choices buy a WAP (wireless access point) and fit it and disable the existing one or replace your wireless router and keep the existing one as a spare.

Hope this helps.

 

[Dman2]

Have the same problem with ours
Constantly having to reset router.
And we are also with Plusnet as the OP is

 

[multi power]

This sounds like the connection is so bad the broadband is dropping out?

 

[KennyO]

Is it a HP laptop- mine was terrible for it till I got a plug in wifi connector and disabled the laptops built in one.

http://www.amazon.co.uk/gp/product/B003MTTJOY?psc=1&redirect=true&ref_=oh_aui_detailpage_o02_s00

 

[Nearly]

Sorry , I thought the topic was ' 'What's wrong with my wife ' ? I know nothing about wi fi .

Are you claiming a working knowledge or do you have a users guide? Can I borrow it to copy?

 

[J B]

Have the same problem with ours
Constantly having to reset router.
And we are also with Plusnet as the OP is

Maybe you ought to read this - rather long winded, but sorted out my problems.

http://forums.moneysavingexpert.com/showthread.php?t=5159215