gone up the hill
Member
- Location
- Devon
Rang the RPA to chase the payment this morning, very helpful lady went off and checked my claim, came back and said it was at final validation and couldn't see anything wrong with it, and would hopefully be paid by the end of next week. Even though it was a little bit of information, it was great to know everything looked fine, and I thanked her.
I then thought I would check the bank and was amazed to see we had been paid the remainder (£67/ac total).
I must admit that talking to the lady this morning, she sounded much less stressed than staff I had spoken to in January, and she was genuinely happy that the system seemed to indicate that payment was imminent, and others were being paid too.
I hope everyone else who is waiting get paid soon. I did suggest the staff should give the IT guy Maxwell the sack, and Mark Grimshaw a good kick up the ass!
I thought you had already received a payment??
What I don't understand is why none of these people with the emails on Sunday haven't previously been contacted to clear up any queries that may have arisen from the inspection?? as given the fact they do 4500 and this inspection would have been done months ago then you would have thought some queries would have arisen long before now or haven't they even looked at these claims yet??
@Guy Smith