- Location
- South West
They probably all read the threads of everyone moaning about random salesmen turning up in the yard. Prob thought f**k em
Dozy sales reps
- Thread starter Bruce Almighty
- Start date
kiwi pom
Member
- Location
- canterbury NZ
Everywhere different, you're not selling a combine, tractor or large complicated drill with 20 minutes work, yard scrapers and link boxes are easy, should just have a price on them and take the money really.
Many need to do better but I don't get the Email thing, it tells me it's just a vague inquiry and can wait and if you're busy 50 emails with specific requests take time.
Communication is key, ring up and maybe even make an appointment to see someone if there's something you want.
Loftyrules
Member
- Location
- Monmouth
If companies don’t want to reply to emails or take email enquiries then they shouldn’t put out their email addresses.
If sales reps are so busy then that they need to prioritise who they speak to, the dealership needs to employ more sales staff or an internal sales team to take enquiries and pass them on to a rep who can then handle the enquiry from there.
- Location
- Yorkshire
I bought one at 19, funnily enough still deal with that sales man over 20 years later.
kiwi pom
Member
- Location
- canterbury NZ
They probably are short staffed, and spread a bit thin but extra staff have to be paid for.
E mail if you want but a phone call or visit will likely get more attention.
If you were in sales would you answer all your emails before your phone or keeping appointments?
It will be well reduced in price by now
The quickest salesman I ever dealt with was Charlie oakhill when he worked for holt Jcb .
Came out to see the fastrac I was swapping in for new one .
He took it for a test drive, when he came back, we walked in the house, had a cup of tea ,and the purchase was done before we finished the cup of tea.
He said once the cheque had cleared, the tractor will be with you.
We had the first 100 hr service done within six days of it coming here ,and we sold it again that year with 5500 hrs there about’s on it. And we did the deal again he said they was the quickest sales he’s ever done to me.
Came out to see the fastrac I was swapping in for new one .
He took it for a test drive, when he came back, we walked in the house, had a cup of tea ,and the purchase was done before we finished the cup of tea.
He said once the cheque had cleared, the tractor will be with you.
We had the first 100 hr service done within six days of it coming here ,and we sold it again that year with 5500 hrs there about’s on it. And we did the deal again he said they was the quickest sales he’s ever done to me.
maybe not if the right thing it may have gone beyond your wildest dreams
Tractorstant
Member
- Location
- Monaco.
It amazes me that there is a lack of follow-up. ( unless you are on "the list" in the office. )
I always trained my salesmen/women to appreciate the value of a lead. How much does it cost in marketing, offices, shows, staff, cars, phones etc to get the OP to pick up the phone and enquire? This is also where dealers with "territories" are removing market competition.
I always trained my salesmen/women to appreciate the value of a lead. How much does it cost in marketing, offices, shows, staff, cars, phones etc to get the OP to pick up the phone and enquire? This is also where dealers with "territories" are removing market competition.
AGN76
Member
- Location
- north Wales
I recently got a price on a muck grab for skidsteer. I said I'll decide what size I want and call you back in 30 mins. His son answered, said he's with a customer, explained he was his son and would definitely pass on the message and he'd get back to me. Nothing.
In the meantime our crush gave up on life so we are getting a new crush instead, not from him!
In the meantime our crush gave up on life so we are getting a new crush instead, not from him!
Wellytrack
Member
Why are you still focused on the big tackle? My point wasn’t that a link box sale is the same as a combine, it was that an Ag merchant was shifting a ton of stuff without even trying, rather largely just on footfall through the place.
They can also sell trailers at 5k, muck spreaders at 7k and tanker&trailing shoe at over 30k - not insignificant amounts of money.
Everyone’s needs or indeed everyone’s journey is different.
A young lad of 15 in with his dad buys a ATV trailer for lambs, an old guy of 80 buys a half ton sower as he’s fed up with his own being a worn heap last 5 years.
Both would likely be ignored as an irrelevance elsewhere.
Don’t see what’s ‘vague’ about an email enquiry, you can keep dates and amounts and figures all tied down in the one place that keeps both parties right.
I’ve bought 7 tractors and two handlers just by emails or messages over the last 12 years, over 20 implements too and out of that I’ve only seen one tractor - and two round balers.
Most of them where used machines and not a new tractor or combine, my enquiry would hardly be worthwhile following up on..
He was good because he was a genuine farmer before becoming a rep .He lives locally and does his own farming again just not dairy anymore.
- Location
- Somerset
So I assume he's out of the machinery sales game? Shame that.
Yes I think so
- Location
- Somerset
That will be why the dealer is so keen i'll bet..
- Location
- South West
Plus 3 sets of tyres
Got involved with 2 big chicken companies deans foods and Faccenda chicken running 24/ 7
Chae1
Member
- Location
- Aberdeenshire
holywell farmer
Member
- Location
- holywell, north wales