I have fallen out with local dealer and approached another dealer with view to purchase a new machine,
I had to send the manufacturer a signed letter explaining the reasons why I wanted to trade with the "out of area" dealer
You should defianatly report this - the process is anonomous and it sounfs like you maybe have hard written evidence which is rare ?
There is a reward - someone posted a link on another thread to the whistleblowers system iirc