How dealers prioritise repairs?

[Yale]

Baler slip clutch needs new pawls to be able to carry on harvest.

Taken it to our local Welgar agent as was and it’s taken a week to get bits.

Currently they are too busy to repair it as they are pre harvest servicing a big square baler which takes lots of man hours however could been done by the owner any time over the winter.

Am I being unreasonable in getting hacked off because they can’t find an hour to fit the new parts in the slip clutch.

I’ve got a lot of grass down ready to bale.

I haven’t shouted at him yet....but it’s making me think whether I buy any new machines from there in the future.

 

[Kiwi Pete]

Are you confident you can fit the new parts yourself?
If they are at the dealership, just tell them you'll take the parts away, and get someone more interested to do the work?

 

[Bury the Trash]

Fit it yerself and stop whinging.

 

[Yale]

Are you confident you can fit the new parts yourself?
If they are at the dealership, just tell them you'll take the parts away, and get someone more interested to do the work?

Fit it yerself and stop whinging.

Need a press to fit the parts which we have not got on farm.

I tackle most things which can be fixed with a spanner.......or a hammer.

 

[D14]

Baler slip clutch needs new pawls to be able to carry on harvest.

Taken it to our local Welgar agent as was and it’s taken a week to get bits.

Currently they are too busy to repair it as they are pre harvest servicing a big square baler which takes lots of man hours however could been done by the owner any time over the winter.

Am I being unreasonable in getting hacked off because they can’t find an hour to fit the new parts in the slip clutch.

I’ve got a lot of grass down ready to bale.

I haven’t shouted at him yet....but it’s making me think whether I buy any new machines from there in the future.

Ring up the DP and just tell him whats the situation and that if it can't be repaired straight away you'll go elsewhere in the future. Balls in their court then.

 

[Kiwi Pete]

Man in a van/ engineering shop?

I'd put some pressure on your dealer. Not really good enough IMO.

 

[Bury the Trash]

Need a press to fit the parts which we have not got on farm.

I tackle most things which can be fixed with a spanner.......or a hammer.

A basic press isnt actually to hard to make. Its having an appropriate mandrel which is harder..I use a log splitter for straitghening stuff but i guess that a bit like a bull in a china shop for finer jobs

 

[Kiwi Pete]

I use a log splitter for straitghening stuff but i guess that a bit like a bull in a china shop

Not just me, who does that, then

Bloody works, though!

 

[Yale]

Man in a van/ engineering shop?

I'd put some pressure on your dealer. Not really good enough IMO.

Spoke this morning and they may get it done by early afternoon.....however it could be late afternoon also.

 

[Yale]

Fit it yerself and stop whinging.

They’ve tweaked the springs a couple of years ago and i was led to believe it is not that easy job,special tools,press etc.

I don’t much fancy trying to dismantle it and springs pinging out at 100mph.

 

[hendrebc]

Do you ever take things to the repair place in bryn s.m yale? if its urgent they will do it straight away. I took my mower in last year at 12.30pm when ine of the discs flew off and sheared the bolts holding it in olace flush so i couldnt get at them. One of the men there dropped what he was doing and did it straight away during his dinner hour for me while i stayed and helped. I was mowing again in 2 hours there are some exellent people there and they can get parts for anything if they dont already have them in stock. I need to go there his morning for a chain for the baler.
Theyre not that far from you. You could give them a ring if they still havent done it today.

 

[Yale]

Do you ever take things to the repair place in bryn s.m yale? if its urgent they will do it straight away. I took my mower in last year at 12.30pm when ine of the discs flew off and sheared the bolts holding it in olace flush so i couldnt get at them. One of the men there dropped what he was doing and did it straight away during his dinner hour for me while i stayed and helped. I was mowing again in 2 hours there are some exellent people there and they can get parts for anything if they dont already have them in stock. I need to go there his morning for a chain for the baler.
Theyre not that far from you. You could give them a ring if they still havent done it today.

That’s a good idea.

I hadn’t thought of the smithy.

I’ll be going there in the future.

 

[balerman]

If its a round baler cam clutch,its not that difficult and you don't really need a press,a big jubilee clip will hold them in enough for re assembly.Shouldnt really be tweaking those springs either,a so called Welger dealer did that to one of mine years ago,didnt end well...If its been slipping for a while you might have worn the casing as well.

 

[Yale]

If its a round baler cam clutch,its not that difficult and you don't really need a press,a big jubilee clip will hold them in enough for re assembly.Shouldnt really be tweaking those springs either,a so called Welger dealer did that to one of mine years ago,didnt end well...If its been slipping for a while you might have worn the casing as well.

Yeah,the casing is possibly worn but won’t know until it’s taken apart.

I’m feeling I’d have been better getting a complete new slip clutch from a generic manufacturer than piddling around getting this one fixed which will not be cheap.

 

[KB6930]

Main clutch on the pto ?

If it is there's no press needed but the big circlip is a bugger to deal with I was just in mine the other day half an hour had it out and in again

 

[davidroberts30]

Do you ever take things to the repair place in bryn s.m yale? if its urgent they will do it straight away. I took my mower in last year at 12.30pm when ine of the discs flew off and sheared the bolts holding it in olace flush so i couldnt get at them. One of the men there dropped what he was doing and did it straight away during his dinner hour for me while i stayed and helped. I was mowing again in 2 hours there are some exellent people there and they can get parts for anything if they dont already have them in stock. I need to go there his morning for a chain for the baler.
Theyre not that far from you. You could give them a ring if they still havent done it today.

hope you tipped the guy well

 

[holywell farmer]

Baler slip clutch needs new pawls to be able to carry on harvest.

Taken it to our local Welgar agent as was and it’s taken a week to get bits.

Currently they are too busy to repair it as they are pre harvest servicing a big square baler which takes lots of man hours however could been done by the owner any time over the winter.

Am I being unreasonable in getting hacked off because they can’t find an hour to fit the new parts in the slip clutch.

I’ve got a lot of grass down ready to bale.

I haven’t shouted at him yet....but it’s making me think whether I buy any new machines from there in the future.

Poor service from that dealer,

 

[ACEngineering]

Well theres lots of reasons!

Do they owe me money?
Do they pay on time without chasing?
Is there machine clean?
Is it in a suitable area to be worked on?
Do they make an effort to look after machine or treat it like sh1t?
Do I have some other job on the go that's earning me more money?
Do they spend regularly or once a year?
Do they make coffee! Plus Cake is a major bonus!

 

[Yale]

Well theres lots of reasons!

Do they owe me money?
Do they pay on time without chasing?
Is there machine clean?
Is it in a suitable area to be worked on?
Do they make an effort to look after machine or treat it like sh1t?
Do I have some other job on the go that's earning me more money?
Do they spend regularly or once a year?
Do they make coffee! Plus Cake is a major bonus!

We always pay bills ASAP.

Picked the pto up and offered to pay but invoice not ready.

Got home,tried shaft,still clacking as housing is too worn so back tomorrow to have it redone with a second hand housing and a couple of hundred quid extra lighter in the pocket!

Machines.

 

[ACEngineering]

We always pay bills ASAP.

Picked the pto up and offered to pay but invoice not ready.

Got home,tried shaft,still clacking as housing is too worn so back tomorrow to have it redone with a second hand housing and a couple of hundred quid extra lighter in the pocket!

Machines.

glad to hear you pay asap I wasn't suggesting you didn't just that it does affect the decision who to repair first