Tarw Coch
Member
- Location
- Bottom of Wats Dyke
Unfortunately I’m coming to the conclusion that the quality of service from a dealer is inversely proportional to the amount spent on the premises.Nick, it’s a franchise type operation these days so corporate image is key. It’s widespread across the commercial world; in fact the Ag’ industry has been lagging behind many other industries in this regard. Eventually I see a time when as a farmer you’ll be visiting the dealers to buy product as you would a car, motorbike etc. Hence the better facilities some dealers are now developing. There will still be an element of on farm visits where that is essential like fixed installations for example but for mobile and tractor mounted machinery, this can all be seen at the dealers. Visits to view trade ins will still have to be done as I don’t see you dragging used machinery into the dealers just to get a valuation. Maybe I’m wrong and many colleagues disagree with me but times are a changing. (Even in Norfolk! ?)