New JCB cab

[Speedstar]

Is it that bad you can flick it off with ya thumbnail like speedy ???
My 14yr old merlo isnt perfect paint wise but i can live with it.
surely latest kit is painted better ??

The paint on our forklift and loading shovel is very poor and as I say I have been at the dealer a few times and nothing. It is the black paint that just falls off it is not cleaned right before it is painted

 

[Farma Parma]

The paint on our forklift and loading shovel is very poor and as I say I have been at the dealer a few times and nothing. It is the black paint that just falls off it is not cleaned right before it is painted

ive been to JCB HQ & seen the loadalls being made, couldnt see the paint process as such but the main steel structures are left outside to rust !!!
Then shotblasted before being setup on jigs & most of that is Robot Welded.

 

[Speedstar]

ive been to JCB HQ & seen the loadalls being made, couldnt see the paint process as such but the main steel structures are left outside to rust !!!
Then shotblasted before being setup on jigs & most of that is Robot Welded.

JCB forklifts are not the machines they used to be

 

[agcon1]

Quick look at it to see when it is to service

there all fitted with livelink as standard, you get a text message when its due for service

 

[Shovelhands]

The paint on our forklift and loading shovel is very poor and as I say I have been at the dealer a few times and nothing. It is the black paint that just falls off it is not cleaned right before it is painted

Press the dealer for a resolution. I have had paintwork put right in the past by our dealer, obviously it has to be approved by JCB, but our dealer fitter is keen as mustard to get it sorted if we are not happy.
I don’t hold a lot of faith that our most recent machine will not need paint before the warranty is out....

Such a shame, because it lets down what is a very good product imo.

 

[Farma Parma]

JCB forklifts are not the machines they used to be

well lets hope the high n mighty at JCB read some of these posts coz it seems to me they have issues but aint doing nowt about them.
Just need Fendt to build one of there own eh, surely that will be more like the job

 

[Speedstar]

there all fitted with livelink as standard, you get a text message when its due for service

Live link is a waste of time , you need a phone signal all the time , we had one that had to go back because it was some much trouble and live link could tell them nothing

 

[Speedstar]

well lets hope the high n mighty at JCB read some of these posts coz it seems to me they have issues but aint doing nowt about them.
Just need Fendt to build one of there own eh, surely that will be more like the job

I do not thick we will have another new one they have gone down hill since the 530-70 Perkins engine one we had back in 02

 

[Speedstar]

Press the dealer for a resolution. I have had paintwork put right in the past by our dealer, obviously it has to be approved by JCB, but our dealer fitter is keen as mustard to get it sorted if we are not happy.
I don’t hold a lot of faith that our most recent machine will not need paint before the warranty is out....

Such a shame, because it lets down what is a very good product imo.

You can only bang your head against the wall so many times , sick or telling them about the paint

 

[Farma Parma]

You can only bang your head against the wall so many times , sick or telling them about the paint

Can you not ring Customer Service at JCB directly?
Bypass the dealer thats what id do
you could ask Trading standards views on this also.

 

[Farma Parma]

we walked through vast open plan offices on the factory tour there is plenty on the payroll in there,surely someone must value concerns from there paying customers?

 

[Farma Parma]

Straight to the organ grinder no faffing aboot

0800 083 8015

or

https://www.jcb.com/en-gb/about/contact-us

If none of the dealers cant be A###D to put it blunt you know what to do.

In life ive had a few instances where going direct is far far more productive, the business's dont want bad press now do they.
customer is always right where told.

 

[Farma Parma]

You can only bang your head against the wall so many times , sick or telling them about the paint

Spray sum black waxoyl on it that will stop the rust !!
works on the merlo, just need it colour matched next !

 

[Shovelhands]

You can only bang your head against the wall so many times , sick or telling them about the paint

Yes I understand, very frustrating.

Letting themselves down once again by continuing to let these things happen though. Unfortunately I don’t think they have enough customers who care, the numbers manufactured daily are astounding, and most are heading to large fleets, who just see them as numbers on a piece of paper. Which unfortunately makes our voice even quieter. I had a chap from the factory out to inspect our latest machine, and his attitude was very refreshing. But on the whole, I don’t think the opinions of a few, makes much difference to the bigger picture at JCB.

As I said though, it’s a shame, as it’s taking the shine of what is actually a fantastic machine imo, our latest machine is an AgriPro, and that has impressed me immensely, despite it’s shortcomings in the fit-n-finish department.

 

[Farma Parma]

Yes I understand, very frustrating.

Letting themselves down once again by continuing to let these things happen though. Unfortunately I don’t think they have enough customers who care, the numbers manufactured daily are astounding, and most are heading to large fleets, who just see them as numbers on a piece of paper. Which unfortunately makes our voice even quieter. I had a chap from the factory out to inspect our latest machine, and his attitude was very refreshing. But on the whole, I don’t think the opinions of a few, makes much difference to the bigger picture at JCB.

As I said though, it’s a shame, as it’s taking the shine of what is actually a fantastic machine imo, our latest machine is an AgriPro, and that has impressed me immensely, despite it’s shortcomings in the fit-n-finish department.

Take no S### off whoever the company is here, i'll bet ya £50 if anyone go's to HQ tomorrow & shouts loud enuff they will do something about it....
Put it all over FB & see what happens

 

[Shovelhands]

Take no S### off whoever the company is here, i'll bet ya £50 if anyone go's to HQ tomorrow & shouts loud enuff they will do something about it....
Put it all over FB & see what happens

I don’t really need to, the fitter at our dealer is fastidious about the machines. If they are not right, then he wants them to be right. I can’t ask fairer than that.

 

[Farma Parma]

I don’t really need to, the fitter at our dealer is fastidious about the machines. If they are not right, then he wants them to be right. I can’t ask fairer than that.

Aye fair play & thats how it should be.
Q is tho is no changes being made to fix the problems ??

 

[KB6930]

Is the cab air intake still at the back of the roof? most manufacturers insist on placing it there simply because it's easy.. Totally unacceptable with the exhaust right beside it, diesel fumes sucked straight into the cab.. That's most of the reason at the end of a day you feel rough and a dizzy head.. And of course it's probably knocking years of your life expectancy. When you watch a forklift or tractor at night in the dry, the dust and fumes swirling behind the cab is unreal. Most tractors have this problem, the only way to help this is keep the exhaust as high as possible and the air intake well down and forwards. designers would do much better if they had to sit in it for 12 hours..

The cab air intake is down the side of the cab on the JCB front right hand side down the side of the boom . The air con fans for the condenser are up the back of the cab

 

[nick...]

I’m no fan of jcb construction Equipment but own a 531/70. 55reg and apart from poor paint I can’t fault it.air con works well.seat is great as are the switches and controls.there is really nothing I’d improve apart from paint coming if wheels.the hour metre works occasionally and I allways write down hours and date so no worries there either.it will work just as well as a brand new one and being one of the last jcb engined machines with a mechanical pump there is no emissions stuff to go wrong either
Nick...

 

[quattro]

Try resetting the service hours on the dash , it is very poor

Try altering the clock every 6months