Notifications

Discussion in 'Community Feedback' started by Phil P, Aug 18, 2018.

  1. Phil P

    Phil P Member

    Location:
    North West
    Is anyone else not receiving notifications from the TFF APP? Over the last week I seem to have stopped getting the banners pop up un my phone. I've updated to the latest version and even tried deleting and re-installing the APP but hasn't made any difference. I've checked my phone settings also and can't see any issue so I'm wondering if it's a problem with the APP update. @Chris F any ideas? IPhone 7
    Thanks in advance
    Phil P
     
  2. Chris F

    Chris F Staff Member

    We haven’t made any changes to the App. Having said that I haven’t seen any pop ups either recently. Let me have a look.
     
  3. Phil P

    Phil P Member

    Location:
    North West
    Thanks Chris
     
  4. Phil P

    Phil P Member

    Location:
    North West
    Just an update @Chris F after deleting and reinstalling the tff app, I’ve just checked if the notifications where switched on. They’re turned off but if I switch them on then close settings (in app) then go back into settings then notifications they’re turned off again.
    I’m also unable to edit the notification preferences.
    Thanks.
     
  5. Chris F

    Chris F Staff Member

    I ask the guys who do the app updates in the morning if they have any ideas.
     
    Phil P likes this.
  6. kfpben

    kfpben Member

    Location:
    Mid Hampshire
    I’m not getting any notifications on my phone either. PC is fine though
     
  7. Phil P

    Phil P Member

    Location:
    North West
    I’ve not had any notifications since the app was updated a few weeks back. Not sure Whetton it’s a good or bad this really, I probably get more work done:rolleyes:
     
  8. Phil P

    Phil P Member

    Location:
    North West
    Did you ever get to the bottom of this problem @Chris F ? Still can’t turn the notifications on in the app.
    Thanks
    Phil P
     

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