Notifications

Discussion in 'Community Feedback' started by Phil P, Aug 18, 2018.

  1. Phil P

    Phil P Member

    Location:
    North West
    Is anyone else not receiving notifications from the TFF APP? Over the last week I seem to have stopped getting the banners pop up un my phone. I've updated to the latest version and even tried deleting and re-installing the APP but hasn't made any difference. I've checked my phone settings also and can't see any issue so I'm wondering if it's a problem with the APP update. @Chris F any ideas? IPhone 7
    Thanks in advance
    Phil P
     
  2. Chris F

    Chris F Staff Member

    We haven’t made any changes to the App. Having said that I haven’t seen any pop ups either recently. Let me have a look.
     
  3. Phil P

    Phil P Member

    Location:
    North West
    Thanks Chris
     
  4. Phil P

    Phil P Member

    Location:
    North West
    Just an update @Chris F after deleting and reinstalling the tff app, I’ve just checked if the notifications where switched on. They’re turned off but if I switch them on then close settings (in app) then go back into settings then notifications they’re turned off again.
    I’m also unable to edit the notification preferences.
    Thanks.
     
  5. Chris F

    Chris F Staff Member

    I ask the guys who do the app updates in the morning if they have any ideas.
     
    Phil P likes this.
  6. kfpben

    kfpben Member

    Location:
    Mid Hampshire
    I’m not getting any notifications on my phone either. PC is fine though
     
  7. Phil P

    Phil P Member

    Location:
    North West
    I’ve not had any notifications since the app was updated a few weeks back. Not sure Whetton it’s a good or bad this really, I probably get more work done:rolleyes:
     
  8. Phil P

    Phil P Member

    Location:
    North West
    Did you ever get to the bottom of this problem @Chris F ? Still can’t turn the notifications on in the app.
    Thanks
    Phil P
     
  9. Pond digger

    Pond digger Member

    Location:
    East Yorkshire
    How do I stop email notifications of new posts? I’ve been into settings and turned stuff off, but I’m still getting them. unwanted emails are a damn nuisance.
     
  10. Chris F

    Chris F Staff Member

    The simple answer seems to be upgrading the whole site. Which we are working on.

    @Pond digger I will check your settings when I'm next in the office, we can normally turn them off.
     
    Phil P likes this.
  11. Pond digger

    Pond digger Member

    Location:
    East Yorkshire
    Thanks.
     
  12. Phil P

    Phil P Member

    Location:
    North West
    Thanks Chris,
     
  13. Chris F

    Chris F Staff Member

    I have changed a couple more setting for you. Hopefully this will make a difference for you. If this doesn't work - we can remove your email address altogether. But that does restrict your options for recovering your account.
     
  14. Pond digger

    Pond digger Member

    Location:
    East Yorkshire
    Many thanks. I’ll see how it goes.
     
    Chris F likes this.
  15. How much

    How much Member

    Location:
    North East
    same problems as pond digger here i would like to stop all the new notification emails also tried numerous times to stop them without success
     
    Chris F likes this.
  16. Clive

    Clive Staff Member

    Location:
    Lichfield
    Check your settings under user profile - alert preference, check / uncheck as you require

    upload_2019-2-12_13-13-11.png
     
  17. Chris F

    Chris F Staff Member

    Have made some changes for you.
     
  18. How much

    How much Member

    Location:
    North East

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