- Location
- Bury St Edmunds, Suffolk
So many parallels.My experience of the NHS spending is similar to that described by @Danllan. Incredible wastage.
On one of Mum's regular hospital jaunts, she was incarcerated (bed blocking) for three days. Not because there was nowhere for her to go. But because the system couldn't get its ducks lined up to organise discharge paperwork, drugs and ambulance transport at the same time. The ward sister said she had three patients (out of 12) in the same boat. So not always the fault of the receiving end.
I contacted the hospital CEO and got mother out - but without her drugs. They followed by taxi five hours later. An 80 mile round trip.
When we moved her, repeat prescription drugs filled one kitchen cupboard. Collected but not taken. Protein drinks were stacked in the pantry - not drunk. And after she died, pads, dressings, lotions and potions, left in her room by the District nurses filled a black bin bag.
Nothing could be returned to be reused, even if in date.
Another thing that irritates, is staff using the hospital post franking system for their own private use. Every year I'd get several holiday cottage enquiries in pre stamped envelopes from both NHS and Nuffield staff, asking about their own accommodation. And Christmas cards sent similarly. Using the franking machine belonging to the hospital (charity or company) in my book, is stealing.
What finally got me to kick off on behalf of my Aunt was the totally dysfunctional discharge procedure at her (then) local hospital.
Doctors swanning around too late in the morning to approve discharge already discussed days before, hospital social services interference (they really are useless) and then ambulance transport booked too late. I recognised for years that about 2.30pm was the very latest to arrange this. Circuitous walking patients drop off route and when Aunty's final night carer slot of 8pm could not be met and with safeguarding issues, being re-admitted through A&E and a night on a trolley with all the drunks in a corridor.
My Aunt's new GP "owns" her welfare including assessing her epilepsy medication etc and it keeps her almost completely away from hospitals. The care home staff constantly monitor her vital signs and even when she is confused they can assess her needs as opposed to a remote contact centre via an intercom for part of her day.