Steevo
Member
- Location
- Gloucestershire
Their customer service is terrible. For example I don’t want to go into the branch to pay in cheques, and the telephone services ask you to give all your details then cut you off. So as a high risk person shielding how do find out how to pay in cheques? So I have a dozen cheques I can’t pay in without putting somebody at risk. The bank is open from 10 till 2 so there is always a big queue. They were crap before the lockdown too. I would move banks tomorrow but I need to know which one to go to.
Lloyds apparently allow cheque depositing for business via their app which is more than some do.