d williams
Member
Surely if the tariff changed the meter would need to be readApparently they only have to read your meter once every two years. We got a shock because of this. They had been sending estimates based on six monthly and then annual readings; we had some changes that they did not pick up on, and this meant that when they did read the meter we had a bill for £12,000 more than we were expecting. This was electricity that we had used, and we should have checked our own meter, but when you are busy these are things that get forgotten.