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Discussion in 'Precision Farming & GPS' started by Scholsey, Aug 25, 2015.
So you have experience? I'd think obviously not in this case! ♂️
I’ve performed approx 500-600 software updates on a mix of Trimble and Topcon. Guess I must have been rubbish as it always took longer than 5 mins! Good job I’ve changed jobs now! The GPS world is safe once again
Five minutes is not reasonable but would it take more than 30 minutes for you? Would you be willing to pay £140 per hour for the farmer ploughing your garden, plus the compensation for the tractor and plough? Your street would have a long queue of farmers willing to do it.
There is also a difference if the need to plough the garden is not caused by the farmer or the products the farmer is selling. The GNSS equipment were sold to the farmer without any note that it would randomly need some service at £140 per hour to fix SW bugs. Free support is not necessarily reasonable but the sales/service should neither make profit from fixing the SW bugs on their products.
How much does it cost to take your car for a service? Why is it a race to the bottom? Everyone on here says how a good GPS man is worth their weight in gold... yet very few are happy to pay for it?
Not everyone, I don't. If the product is good (including the user manual), no support is needed. Didn't you only sell good products before you changed business?
I did not say support should be free, even in the case where SW bugs force the owner to use support. I just said the cost should not be that expensive, the professional expertise is not really different from that needed from a farmer, shouldn't both earn about the same per hour?
I'm not doubting your ability! But in this case the proof is in YouTube that it takes under 5 mins
I used this link and the u tube video and it all seems to be working ok. I tested it on the roller tonight before I go to Fert with it tomorrow! Only issue with the video was the guy was going at lightening speed and I had to keep rewinding and pausing. Lucky I had the practice when Basic Instinct came out all those years ago!
Did the update by following the links here for my Trimble 250. Might of taken an hour to do but that would include going to the shop. Honestly it’s a 10 minute job to do one once it’s on the usb stick and £70 charge for doing it is outrageous.